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Newcastle Lodge and Convention Center

3 1/2 star hotel
Kids stay free
9/10 Excellent
(454 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Newcastle, Newcastle Lodge and Convention Center is in the city center and in the mountains. Local points of interest include Black Hills National Forest. Take an opportunity to explore the area for outdoor excitement like hunting.

Popular amenities

Family friendly

Changing table
Highchair
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free continental breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Banquet hall
Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Newcastle Lodge and Convention Center
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

17%

3 star reviews

17%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Newcastle Lodge and Convention Center

Latest reviews (6)

K

Krista

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

We had a poolside room and loved it for our kids to come and go. Water was warm and the kids had a great time while we soaked in the hot tub.
A

Aaron

11 Jun 2024 - 12 Jun 2024
reviewed on hcom

5 out of 5 stars

5-stars because the hotel is very modern and clean, and the staff was great. But a could of obvious misses like no towels in the pool area and no crib or pack-n-play for young families. We made it work; just had our infant sleep on a blanket on the floor. But still strange!
H

Heather

15 Mar 2024 - 17 Mar 2024
reviewed on hcom

3 out of 5 stars

The Hotel was great, but the restaurant in the Hotel an F, food is terrible, High School kid's running the place, need to get some adequate Help and cooks in the restaurant, that is the downfall of this hotel.
A

Amy

21 Jun 2023 - 22 Jun 2023
reviewed on hcom

1 out of 5 stars

So not worth the money! Got this room based on the high reviews. Guess those can't be trusted. Front desk wasn't rude but not welcoming. Room was basic. Nothing special. Grazers Burgers and Beers (the connected restuarnt) was not great. Took over an hour for a salad and two burgers and the Bison burger was over cooked. Pool was gross. Three unsupervised little girls (nieces of an employee) were there all day swimming. Toys and trash everywhere. Water was cloudy. Looks and smelled like old bath water. No towels in pool area. Had to go stand at the front desk freezing and dipping a gallon of water before she finally got me towels. The hot tub I was really excited about was worse than disgusting. Didn't see it til I get in. See pic. That isn't filth from a day of kids playing in it. That's neglect! If the pool is that bad, how clean is everything else?? Breakfast was typical and below average. Waffles were the same as everywhere else. Eggs, meat and gravy were just OK. Won't stay here again.
A

Alissa

11 Feb 2023 - 12 Feb 2023
reviewed on travelocity

2 out of 5 stars

came to town for a swim meet for my children. I didn’t want a poolside room and was placed in one anyway. Room was humid to the point that everything felt wet and the disturbance from the pool was truly terrible. People kept us up till 11 at night as the pool was mere feet away from where we were supposed to sleep. Had to be up and out by 7 am. Breakfast was not ready till almost 7 so we did not get to eat. Worst stay my children and I have ever had. Will not be returning.
Z

Zachary

6 Aug 2022 - 7 Aug 2022
reviewed on travelocity

4 out of 5 stars

It was ok. Expected a little more, but all in all it was fair. An ok value for a road family trip.
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