Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Great place to stay, very comfortable, great for families and great breakfast!

Grandchildren really enjoyed the pool and hot tub.

This property is just what you want in a HIE for a family. Clean. Has nice outdoor area with rock fountain. We had a room with extra bedroom and balcony for kids. Easy balanced breakfast and pool.

Family of 4 (mom, dad, kids are under 10 years old): We had reservations to stay at this hotel for 3 nights, and we ended up staying for 2 and checking out early. Part of the excitement for children staying at a hotel is using the swimming pool, which they had indoors on site. The pool had both alive and dead bugs floating on the top and on the bottom of the pool BOTH days we were there, which means it was not cleaned. Both days I had to go to the front desk and ask for pool towels for when we used the hot-tub. Our hotel room was decently clean, but there was a hole in our sheets and I am not sure how that was missed when house keeping made the bed. The shower temperature was not consistent and the shower head had two settings: blasting and painful or a small trickle. The walls were very thin and you could hear people next to you and above you the entire time. We were on the second floor and there must have been a family with small children directly above us - it was loud. The breakfast was nice, but many of the items ran out and the staff had to be asked both days to restock by many guests. The front desk staff (except one lady who's name I cannot remember) were rude and seemed bothered when you would approach them with questions. We checked out early and found another hotel in the area with a lower nightly rate, clean rooms, clean pool, well stocked breakfast and staff who smiled.