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Best Western Golden Spike Inn & Suites

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (30)

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Best Western Golden Spike Inn & Suites is located in Hill City. The area's natural beauty can be seen at Mount Rushmore National Memorial and Mount Rushmore. Museum @ Black Hills Institute and South Dakota State Railroad Museum are also worth visiting. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Outdoor

Garden

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Golden Spike Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

30 reviews

Review data

5 star reviews

53%

4 star reviews

23%

3 star reviews

10%

2 star reviews

13%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Golden Spike Inn & Suites

Showing 1 - 10 of 30 reviews

Latest reviews (30)

L

Leah

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

2 out of 5 stars

We started our stay with a broken refrigerator. Maintenance came and fixed that. Then we realized we didn’t have hot water. Maintenance had to come fix that. We also had a toddler with us. So, I closed the door to keep him out of that area… and the door didn’t latch. Such a let down. After traveling all day, it was the opposite of relaxing. However, I will give credit for cleanliness and decent breakfast.
M

Marjorie

24 May 2024 - 26 May 2024
reviewed on orbitz

3 out of 5 stars

I didn't like that the pool area allowed alcoholic beverages within the area with children around.
T

TONYA

16 Sept 2023 - 20 Sept 2023
reviewed on hcom

4 out of 5 stars

Very clean place stayed 4 days with family ..only down fall is breakfast was good but basically the same meal everyday
K

Kary

17 Sept 2023 - 20 Sept 2023
reviewed on expedia

5 out of 5 stars

We’ve staying multiple times. It’s convenient to everything and the staff is amazing. Only place we stay and it’s kid friendly.
A

Angharad

9 Aug 2023 - 13 Aug 2023
reviewed on travelocity

5 out of 5 stars

This was a great base from which to explore the Black Hills, and a perfect set up for our family to enjoy some downtime. The pool areas are great, and the breakfast was very good.
T

Tom

27 Jul 2023 - 28 Jul 2023
reviewed on hcom

5 out of 5 stars

Everything was more than we expected. The grandchildren loved the pool, the room was very spacious and clean and the continental breakfast was delicious. We highly recommend this place when staying in the Black Hills area!
W

WENDELL

23 Jul 2023 - 27 Jul 2023
reviewed on hcom

3 out of 5 stars

Our room was very damp all the time. Towels never dried out the carpet felt wet when walking on it. And it smelled very damp and musty. There was never towels at the pool so we would have to ask for extras and the staff were never very happy about giving us more. Our family of 6 had a 2 bedroom suite with 3 queen beds so paid the highest rate but with very basic amenities. It was nice to have a complementary breakfast every morning. The outside pool was very small. We had flies in our room the whole stay. We stayed for 4 nights and they took our trash and brought more towels once. Never vacuumed or changed the sheets. I just had to think of the stay as more of a camping style than being in a hotel.
M

Melinda

13 Jul 2023 - 18 Jul 2023
reviewed on hcom

5 out of 5 stars

We really enjoyed staying here! Our kids loved the two pools.
K

Kerry

30 Jun 2023 - 3 Jul 2023
reviewed on hcom

4 out of 5 stars

Overall the hotel was room was clean though bed was hard our grandkids really liked the pool the breakfast was just ok would be nice to have pancakes or waffles as an opinion
N

Nancy

25 Jun 2023 - 26 Jun 2023
reviewed on hcom

3 out of 5 stars

It has potential but old and room smelled bad. Pool was cold and work out room had no AC and small. The best part was the family style room that had 3 beds and a private room. That part made it worth it. Plus location was great. However, Not sure I would stay there again.
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