Clarion Pointe Racine - Mount Pleasant

This is our 5th trip staying at this hotel. This time we were in town for funeral with a group of my family members. Loved the clean rooms with healthy hot breakfast. Plenty of parking and we left very safe unlike other hotels in town. Whirlpool was very clean and at perfect temperature. Staff is alway very friendly.

I am highly dissappointed in the staff and owner of this establishment amd their lack of compassion. We were there for a funeral (explained to them) (6 or 7 rooms total). The morning of the funeral my significant other sat in a desk chair (he weighs 160 lbs if that) and it broke! (The chair was supported by metal rods) we immediately brought it to the front desk attendent. Thinking they would be greatful and after a very frustrating conversation we were instead threatened that if we didnt pay them $500 they would call the police on us. The police were called & after the police told them that any educated person who looks at this chair could see it wasnt intential and to avoid any further problems (poor reveiws, possible lawsuits if they did try etc) they needed to allow us to leave. Upon checking out i had to actually ask for my $100 incidental fee back and learned from family who was also checking out right after we left they took the broken chair and put it right back in the room! All i can say is BE AWARE!! Check your credit cards and ensure your not being charged for anything else other than your room! And expect to be treated like a criminal! Dont let the nice rooms and them calling you to make sure everything is ok with your room because clearly they are setting you up for failure! WILL NOT BE RETURNING EVER!!!

The most disturbing thing was that the front desk called twice on our second stay, asking whether everything was okay. That is rare, and gave me a creepy feeling, like they were checking to see whether we were there. Front desk did work fine, but didn't say anything while the slow system did it's thing. The walls are paper thin, and we could hear every word spoken by every family walking down the hallway.

We were headed from Indianapolis to Green Bay and decided to take a night stop after a long drive. We wanted to stay at the hotel which is away from the noisy interstate and safe. So we reserved this hotel. We were very delighted with their hot breakfast, coffee, super clean guestrooms, whirlpool and huge RV truck parking. We loved eating at the picnic table area under gazebo. Our kids played some soccer in the field next to gazebo. WHEN YOU ARE IN RACINE, STAY AT THIS CLARION POINTE HOTEL! YOU WILL FEEL VERY MUCH SATISFIED, REFRESHED AND RECHARGED FOR NEXT LONG DAY!

Excellent accommodations and peacefully productive stay and good staffed management and nice neighbors too.... Good for children and friendly peoples.