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Thomas
20 Sept 2024 - 22 Sept 2024
reviewed on hcom
2 out of 5 stars
The good was the wonderful woman running the breakfast buffet. She was so polite and friendly and so sweet with our kids. Honestly the only reason I did not leave a 1 star.
The staff at reception were unprofessional, one even going as far as dropping an f bomb, stating to another guest “let me see what the f&$@ is going on.” Which took me back a second. I think this was a first for me.
As far as the quality of the facility, the breakfast, again was the shining star, but the pool was green and gross and the hot tub was wrapped with caution tape, obviously unusable.
The room itself was connected to another, with trash from the previous guest still in the trash can. The outlets didn’t work, which we found out after our phones had not charged through the night. We stayed for two nights, family of five, and we received 4 towels, no cleaning, no trash removal. We could have went to the front desk, but again they were not the most approachable. As I’m writing this I’m becoming more frustrated about the stay so I will close here. I would not recommend this hotel.
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Regina
13 Jul 2024 - 14 Jul 2024
reviewed on hcom
5 out of 5 stars
The room was really great. The corners of the shower did have mold in the caulking. My husband and I both did wake up achy from the mattress. You could really replace the pillows and mattress They were awful lumpy. The grandkids really enjoyed the pool. The breakfast was awesome!
S
Stanislaw
4 Jul 2024 - 6 Jul 2024
reviewed on expedia
5 out of 5 stars
Good for a family. It had a pool and bigger rooms
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Forrest
25 Jun 2024 - 29 Jun 2024
reviewed on hcom
3 out of 5 stars
Stayed here for 4 nights. The stay overall was fine. Very comfortable bed, enough room for 4 adults and 2 children, granted there was bed sharing involved. My room had a few broken and damaged areas (the wall and a broken lightbulb cover) so I addressed this with the front desk as soon as we got to the room to make sure we wouldn’t be charged or not refunded our deposit. The pull out couch was pretty stained and the head board and hand prints all over it, and so she allowed us to switch rooms. Our new rooms only issue was mold in the bathtub. You can tell this area isn’t cleaned thoroughly. Breakfast was pretty decent. On the weekend they had waffles and pancakes to make yourself which I liked. Overall, it was a decent stay and would probably stay again if I didn’t want to try a new place. Price was best in the town for the days we needed and for the amount of people we had.
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Faye
20 May 2024 - 22 May 2024
reviewed on hcom
5 out of 5 stars
The stay was wonderful. A family member was having surgery at UHC and it was good to have a place for me to stay so close to them. I would recommend this hotel to others and will stay again when I am in the area.
C
Chris
4 Apr 2024 - 5 Apr 2024
reviewed on hcom
3 out of 5 stars
Family of six needing a place to fit us all to sleep after a day of driving. Had a pool, great for the kids, could the room have been cleaner yes, but for one night no problem.
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Matthew
1 Apr 2024 - 2 Apr 2024
reviewed on hcom
2 out of 5 stars
If you look at the pictures of this place they’re too good to be true. Rooms are dated(which I have no issue with) but it was filthy. Crumbs on the floor and around the bed. Mold in the grout and caulk in the shower. The foldout couch in the room has crumbs in it and was stained. Odd stains on both the head boards and what appeared to be a splatter of blood on the one wall. My wife wouldn’t take her shoes off in the room. Only reason we didn’t leave was we drove 10 hours and were traveling with 3 kids and were exhausted.
The beds themselves were pretty cozy.
The breakfast in the morning was the best part of the stay. Everything was hot and fresh.
I saw a lot of so so reviews and was hoping we would have gotten a cleaner room but unfortunately that wasn’t the case.
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Daniel
28 Mar 2024 - 30 Mar 2024
reviewed on expedia
5 out of 5 stars
Everything was great, the only thing I wasn’t thrilled with was the overpowering chlorine while visiting the pool. My kids and I were very happy to have the pool available to us but we didn’t last long since it was very strong and had leave only after a short time.
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Debbie
3 Sept 2023 - 4 Sept 2023
reviewed on hcom
4 out of 5 stars
Used for family travel stay . Was exactly what we expected.
K
Kenny
8 Jun 2023 - 9 Jun 2023
reviewed on orbitz
5 out of 5 stars
Good place to stay and kid friendly, they offer a complete breakfast bar