Holiday Inn Tacoma Mall, an IHG Hotel

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in South End neighborhood, Holiday Inn Tacoma Mall, an IHG Hotel is connected to the convention center. LeMay Car Museum and Museum of Glass are cultural highlights, and travelers looking to shop may want to visit Tacoma Mall. Traveling with kids? Make time for Puyallup Fairgrounds, or check out an event or a game at Tacoma Dome. Spend some time exploring the area's activities, including golfing, golf lessons, and outlet shopping.

Popular amenities

Family friendly

Children's games

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Pool gate

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee 6 am–10:00 am on weekdays and 6 am–10:30 am on weekends: usd 8-14 for adults and usd 8.00-8.00 for children

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Concerts/live shows

Indoor pool

Spa tub

Outdoor

Garden

Picnic area

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Reception hall

Water dispenser

More

Designated smoking areas

Games

Renovated entire property - october 2018

Romance packages available

Tv in lobby

Show less...

Nearest Airports

Seattle-Tacoma International Airport

32 km from this hotel

Snohomish County Airport (Paine Field)

82 km from this hotel

Reviews that mention...

All reviews (16)clean (4)pool (3)staff (8)sleeping arrangements (1)parking (1)location (1)accesibility (1)

Family Reviews

for Holiday Inn Tacoma Mall, an IHG Hotel

4 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

6%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Tacoma Mall, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

T

Terry

18 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

The hotel was clean, spacious, and comfortable; however, the best attribute of the Holiday Inn in Tacoma WA was the friendliness of its employees. From desk clerk Jasmine, who made sure we understood all the perks we were eligible for to restaurant waiters Kathi and Lori, who treated us as if we were family members (they even spent several minutes finding the TV program we wanted to watch!), we were overwhelmed by the hospitality of this friendly, outstanding hotel! Highly recommended!

D

Dave

18 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

Great place for kids

K

Karla

2 Apr 2024 - 3 Apr 2024

reviewed on expedia

5 out of 5 stars

We had a great stay, my kids loved the pool and the staff was very nice. Overall one of the best hotels me and my family had stayed. Will book again!!

A

Anneliis

12 Mar 2024 - 14 Mar 2024

reviewed on expedia

5 out of 5 stars

The staff was very friendly, with the guests and each other. They were like a family. Made us feel very welcome. Good food too, at reasonable prices. Nice little gym

M

Marina

7 Mar 2024 - 9 Mar 2024

reviewed on orbitz

3 out of 5 stars

It’s good to bring this out! Breakfast is not provided for FREE! There is a restaurant in the hotel for purchasing meals! I normally don’t leave reviews, but this time decided too. We had Room with two queens that and one sofa. Room was good size for our family, other concerns were brought up to hotel staff. I think will be beneficial for sofa, rollout that to invest in the new mattress. That mattress is not comfortable for children to sleep on since they were lightweight and little. If an adult would sleep on it, it’s not comfortable because of the metal poking into humans back. Please consider replacing/ investing in new mattresses for sofa beds. Thanks

C

Celinde

22 Oct 2023 - 23 Oct 2023

reviewed on expedia

5 out of 5 stars

The staff was very nice and super helpful even when I accidentally booked myself twice on the same day on accident. It was also really cool that the kids ate free at the restaurant.

C

Chery

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Exceptional staff and accommodations. Clean and will be recommending this hotel to friends/family.

M

Marian

Invalid Date - Invalid Date

reviewed on travelocity

1 out of 5 stars

I could not even check-in for my stay. The parking lot was packed, due to the comedy club that is in the hotel… there was a huge crowd and the entire facility REAKED of marijuana. I did not feel safe checking into this facility alone with my three children. Hotel reception would not answer phones and has refused to refund my booking. There was NO mention of this club or an event on the Expedia site and obviously no regard for guests with families.

E

Eugene

21 Jan 2023 - 22 Jan 2023

reviewed on travelocity

5 out of 5 stars

Close to many varieties of food for my picky kids. Close to markets as well. Big plus!

m

miki

Invalid Date - 29 Dec 2022

reviewed on travelocity

4 out of 5 stars

The main reason reserved this hotel was their indoor swimming pool, but the water temperature was too cold, so requested to raise the temperature but that was maximum temperature they could have….it was sad my kid could not enjoy swimming much. Other than that, the room was very clean and the staff was friendly 👍