Sonder The Boylston

The only negative review I have for this place is that I didn’t stay with a Sonder sooner! Everything was so clean from the moment I walked in to the hallways, stairs and room. Small details such as plenty of outlets, hooks and lights was so great. Floor length mirror & a fuzzy blanket on the bed in addition to the comforter was also an added bonus. The bed and pillows were perfect. I had to contact customer service via the app (I had an issue joining Wi-Fi- my own fault) and they were very responsive and helpful. TV was easy to use and logged into my own Netflix account (no cable). The sound machine was also a nice touch. I live in a major city, street noise does not bother me so I can’t speak on the location being loud or not. Perfect location to so many food, bars and coffee spots- cute cat cafe around the corner if you’re missing your fur babies back home :). I can’t recommend this place enough and will definitely stay again in another city!

Fantastic location, coffee shops/cafes/vintage, easy access entry etc BUT we had no idea we were on 6th floor and no elevator. Entry is on second floor (street level) and thankfully we are able bodied and fit, but we were in and out a fair bit with shopping etc so the stairs were inconvenient. On arrival a lovely lady took our luggage up the service elevator, but in departure we waited 15 minutes whilst sending messages and no one came although apparently on the way, we had a ride coming so gave up and hauled a massive case 2 carry ons a big heavy duffel and our backpacks down the four flights…not easy and quite the workout. Maybe we should have arranged the day before but it seemed that someone was onsite and available at all times but maybe that’s not the case. We also had issues with the tv, it took forever to work first night and second night I gave up, I did send them a message but their reply didn’t help and didn’t make sense, tv is a minor thing but still irritating. Overall great little place, clean, small but comfy, bed was comfy, ac unit worked well and a small fridge and coffee machine (we didn’t use either) There’s also a small lounge for all downstairs with books and each floor has a water station. For a place to crash that feels safe and bright it’s great, I took off a star for not mentioning the fact there’s no elevator and tv. Would consider staying again for location if I had just a carry on (we were moving my kid to uni so had all her stuff in the cases)