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SureStay Hotel by Best Western Wenatchee

2 1/2 star hotel
8.4/10 Very Good
(784 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.

Nearby attractions

Located in East Wenatchee, SureStay Hotel by Best Western Wenatchee is in an area with good shopping. Highlander Golf Course and Martin Scott Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Squilchuck State Park and Columbia River. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 5 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Outdoor

Pool sun loungers

Conveniences

Vending machine

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for SureStay Hotel by Best Western Wenatchee
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

0%

3 star reviews

40%

2 star reviews

40%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Wenatchee

Latest reviews (5)

K

Karen

20 Aug 2023 - 21 Aug 2023
reviewed on orbitz

2 out of 5 stars

At 4:15 this morning the smoke alarm started beeping and saying, "low battery". It made my dog highly agitated but I didn't want to call the office for a handyman when my 3 grandkids were still sleeping. This went on for 3 hours until they woke up. The handyman wasn't due in until 10. They did apologize and took off the pet fee for the room.
T

Tamera

13 Aug 2023 - 15 Aug 2023
reviewed on orbitz

2 out of 5 stars

We liked that there is an outdoor pool, but they didn’t tell us until we checked in that the pool would be closed and we had already prepaid. One of the main reason we bring our grandkids to this hotel was because of the pool. Very disappointed to say the least. We would have chosen another hotel had we had known that it was closed. Also, the night we were able to use the pool there was a very large group that was there and they were very disrespectful with there loud and foul language music.
B

Beena

27 May 2023 - 29 May 2023
reviewed on orbitz

3 out of 5 stars

Room was spacious. We booked non smoking room with kids and as soon as we entered the room, got strong smoke odor. Bedding was not clean and had odor of pet pee. Stayed two nights and they did not replenish the towel or toilet paper. Cafe does not provide basic condiments like ketchup. Room was noisy barely slept.
S

Stephanie

17 Jul 2022 - 19 Jul 2022
reviewed on orbitz

5 out of 5 stars

Great central location between Chelan and Leavenworth. We have stayed here before and will continue to stay when visiting. My kids love the pool. Breakfast area is small with a few options but my kids enjoyed the waffles and I like the biscuits and gravy.
A

30 Aug 2024 - 2 Sept 2024
reviewed on hcom

3 out of 5 stars

I enjoyed my stay in East Wenatchee as it was reasonably priced and conveniently located near many restaurants and about an hour from Quincy. We did wake up at 2am to another family walking into our room which was something but overall it was a good place to stay for a weekend !
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