Fairfield Inn & Suites by Marriott Wenatchee

Amazing family friendly hotel, was very impressed by the staff and the room! Everything was very clean and comfortable! Definitely recommend.

Great place to stay. We were passing through so only stayed 2 nights so didn’t use amenities, so can’t speak to that. Rooms were great, we had no issues or complaints. Staff was lovely, only experienced a bit of rudeness upon leaving but nothing that wouldn’t make me come back. The breakfast included had great variety in comparison to other continental breakfasts. That was the main reason we booked with Fairfield (aside from the look of the rooms). They always had fruit, coffee, tea, muffins, bagels and spreads, yogurt, milk, oatmeal bar (selection of toppings for your oatmeal), cereals, eggs, bacon or sausage, quiche, salsas, make your own waffles plenty for every one and great for kids.

As a customer my expectation was very simple. You book per the availability shown and you get a confirmation, you expect to get the room you booked when you checkin. I had to have uneasy and difficult conversations with the front desk after I realized the room given was 1 kingbed and not 2 queen beds. Front desk mentioned repeatedly that you didn't book directly and hence no guarantee on your booking even if it was confirmed by 3rd party like expedia as per marriot policy. This was new information to me unfortunately. Reaching out to expedia customer service was not easy. Could not find a number to call for assist on contact us page and had to chat with virtual assist, later got an agent and then I realized expedia booking confirmation is a joke. The agent mentioned they were over sold and I have to adjust with what you get. When you are at hotel with your family and kids this is not something you want to deal with. We were two families and wanted to stay together and Fairfield front desk was not willing to cancel the reservation for both rooms as one of the family member used the bathroom. If Marriot policy considers 3rd party bookings as second class citizens, well Marriott is not for me even as direct booking. Also if expedia doesn't have any contractual rules to enforce, expedia would not be my choice either.

This is our new go to hotel when visiting family! Friendly staff and lovely room! Price for the room was affordable because you can get so much out of this hotel!

Overall, we have enjoyed our numerous stays. However, we have noticed that there have been many noisy children running through the halls. The walls between rooms and floors are not well insulated. Our next visit we will be sure to ask to be put on the top floor.

The pool was way too cold for me and my kids. I would guess 70 degrees?? It also 3-5' drop within 8' is way too aggressive for little kids. So it's not family, or kids friendly. Also, please stretch the carpets. My kids tripped twice. I'm glad they didn't get badly hurt but that's a liability on the hotel. And, where is the air exhaust on the bathroom??? No way to turn it on or air it out after a hot shower

Nice patio space to keep visiting with our family who was in town for a wedding. Suggestion... fire pit!!

Breakfast was a disappointment. When I came down at 9:25 am Saturday June 10. Breakfast until 10:00am. There was one serving of scrambled eggs left. I asked the breakfast hostess if anymore eggs were getting prepared? They said No. I said there is still 35 minutes left of breakfast. They said they are limited to how much eggs are prepared each day . Are you kidding? On a Saturday? Box eggs? It was a Brandi Carlile weekend at The Gorge. Most of the people at that hotel went to the concert. Concert ended at Midnight. Walk to cars at least 20 . Drive to Wenatchee 50 minutes. Everyone was coming in at 1:45 am! Most of the chairs and tables filled at 9:30am. But yet Fairfield inn can’t supply god damn box eggs to everyone ! . I paid $200 that night. So my friend I had to share that one serving. I didn’t like the hostess not doing there job on refilling items.

Great staff! Very clean and comfortable rooms. No hot tub but they had a pool (that was very cold but the kids didn’t mind). Will continue to stay at this property.

Clean, safe hotel for family stay. Breakfast can be better. Lot of eating options around this hotel.