Quality Inn & Suites

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.

Nearby attractions

Located in Big Stone Gap, Quality Inn & Suites is in the city center. The area's natural beauty can be seen at Miner's Park and High Knob, while The Trail of the Lonesome Pine Outdoor Drama and Southwest Virginia Museum are cultural highlights. Discover the area's water adventures with kayaking and water tubing nearby, or enjoy the great outdoors with hiking/biking trails and cave exploring.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 restaurant

Coffee/tea in common area(s)

Free full breakfast available daily 6 am–9 am

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Bicycle tour information

Bike parking

Bike repair services

Bike storage

Fitness center

Indoor pool

Outdoor

Bbq grill(s)

Picnic area

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Water dispenser

More

Fireplace in lobby

Smoke-free property

Tv in lobby

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Reviews that mention...

All reviews (4)clean (1)staff (3)

Family Reviews

for Quality Inn & Suites

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Quality Inn & Suites

Latest reviews (4)

L

Laurie

26 Jul 2024 - 29 Jul 2024

reviewed on hcom

5 out of 5 stars

The front desk and housekeeping staff were amazing. The room was clean and comfortable. I will stay here again the next time I am visiting family in the area.

R

Raymond

18 Mar 2024 - 21 Mar 2024

reviewed on hcom

5 out of 5 stars

This trip was a reunion 40 years in the making and the Hotel staff went above and beyond to make us feel welcomed and like family! We WILL stay here when we go back! The hospitality was amazing! Thank you for everything.

M

Misty

25 Nov 2022 - 26 Nov 2022

reviewed on hcom

5 out of 5 stars

This is a very nice place to stay while visiting family. Everyone there is always so nice and courteous!

A

Ashley

13 Jul 2022 - 14 Jul 2022

reviewed on hcom

1 out of 5 stars

Overall, I had a horrible experience. The hotel staff was extremely degrading to my family. We have a service dog and I got called 4x to ask about the dog. They were extremely discriminatory to us and asked MULTIPLE times demanding I tell them if I was diabetic, blind, in a wheel chair etc. Not only did they call me multiple times asking what was “wrong with me” they also called the organization I was with and asked the SAME questions. Not only did the hotel make me feel horrible, I was embarrassed as well. You should be ashamed of yourselves.