Four Points by Sheraton Richmond

Check in was great. Front desk staff was friendly. There was noise in the halls after 10 pm, but it didn’t last long. This is one of my go to hotels whenever I visit family in Richmond. I did not like that I checked out before 8 am and did not receive an email receipt. The rooms were clean, but housekeeping could do a better job with cleaning the shower area. Nice big parking lot. Safe location. Plenty of restaurants near by.

Good place to stay with family or business.

I give this hotel 5 rating. . My family and I enjoyed the entire experience. We will be planning a large family event at this hotel soon. Thanks so much for the hospitality!💖

A wonderful place to stay with family and absolutely beautiful!!💖💖

Came to this location specifically for the on-site dining. It was so bad we ate elsewhere. There’s an Applebees 300 feet away, so the hotel really doesn’t need to offer this amenity. They have a bar too but so does Applebees. The bar was mostly empty and nothing special. Pool was small and over crowded. The rest was fine. Hotel was otherwise quiet and comfortable for sleeping. Dog families have their own floor so that’s good for people who want to sleep. We stayed on a Wednesday during spring break but we chose this hotel because of the on-site dining, which was def overhyped. We have teens so the ease of food seemed important. The hotel did not offer room service either. It also meant that what is often free in a place like this (buffet breakfast) was now $15 per person. Coffee offering was basic but at least free and available in the lobby.

I stayed here (for a week) because a family member was in a local hospital. The staff was exceptional. Karen at the front desk was amazing! Compassionate, considerate and understanding. Ms. Karen deserves recognition! "D" at the restaurant was wonderful as well.

We had a aquatics team staying at the hotel at the same time, and the room next to us was full of loud, inappropriate young men/boys. We were awakened early in the night. Could hear them yelling the entire night, along with my children who couldn't sleep. My daughter had tournaments the following morning and it was very disappointing. We did call down the middle of the night to see if they could get it to stop, we heard their phone ring next door. The fellas didn't pick up the phone and continued on, the hotel didn't go to their room etc. Poor experience.

Attended a family function. Hotel served its purpose. Easy check-in, well-kept facilities. Good price point for the quality.