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Courtyard by Marriott Richmond West

3 star hotel
Connecting rooms
8.6/10 Excellent
(653 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Richmond West receives positive feedback for its friendly staff and convenient location, with amenities within walking distance. Families appreciate the pet-friendly environment and the ease of walking with children. While some aspects of the hotel's facilities might require updating, the overall experience is enhanced by the helpful staff.

Guest highlights

The friendly and helpful staff
The pet-friendly environment
The convenient location near amenities and walking areas

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.

Nearby attractions

Located in Richmond, Courtyard by Marriott Richmond West is in a shopping district. The area's natural beauty can be seen at Lewis Ginter Botanical Garden and Byrd Park, while Wilton House Museum and Virginia Historical Society are cultural highlights. River City Roll and Children's Museum of Richmond are also worth visiting.

Popular amenities

Family friendly

Fence around the pool
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Mini-fridge
Pool gate
Seasonal outdoor pool
Snack bar/deli
Travel crib

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends: usd 5-20 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Seasonal outdoor pool
Spa tub

Outdoor

Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Library

More

Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Richmond West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Richmond West

Latest reviews (4)

m

michele

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Visited for a family event. Nice clean room with friendly staff
R

Rita

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

4 out of 5 stars

Staff was very nice! Helpful. Just not a lot of options for breakfast especially with kids.
L

Luis

30 Apr 2023 - 4 May 2023
reviewed on orbitz

5 out of 5 stars

They really are pet friendly. Good accommodation areas to walk our kids. Location is great. Food and supermarket is at walking distance
K

Kristin

11 Apr 2022 - 12 Apr 2022
reviewed on orbitz

3 out of 5 stars

Not what I typically expect from a Courtyard. The facilities were old and the rooms were dingy. The walls are quite thin (we had a family with a baby and a dog next door and could hear everything) and the bedding needs to be updated. The staff was friendly and prompt with service requests though!
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