Residence Inn Newport News Airport

A couple of friends and family to bring in the New Year together.

The actual hotel, location and amenities were amazing! We were impressed and very satisfied with the size and layout of the room. It was more than what expected, and will look to them in the future. I booked the room on short notice (less than 24 hrs) and the entire process was easy and hassle free. My only complaint was the excessive noise and partying from the rooms around us. Teenagers were running in and out all night and bumping into our door for about 4 straight hours. They were playing loud music and slamming doors non stop. Every time I looked out the peep hole, I saw 2-4 people at the door going inside their rooms to join the party. My daughters were nervous to go to sleep and their constant noise kept me up and checking things all evening. I called the front desk 2-3 times and finally around midnight things calmed down. The next morning kids were laying out in the hallway outside Thor rooms on phones while we were coming from breakfast and taking our bags down. I would give the stay a 7.5/10 because of the other rowdy guests and it taking the front desk so long to address the issue. If it weren’t for that, my study would have been 10/10. Next time I will ask if large children groups or functions are going on, and if so, request to be as far away from them as possible.