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Candlewood Suites Newport News/Yorktown, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.4/10 Very Good
(311 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Candlewood Suites Newport News/Yorktown offers a convenient location near shops, restaurants, and the interstate, making it a practical choice for families. The hotel features a refreshing outdoor pool and pet-friendly rooms with kitchenettes, providing a comfortable and home-like atmosphere. While some guests have reported issues with room assignments and security, many others have praised the cleanliness and the overall convenience of the hotel.

Guest highlights

The spotless and home-like rooms complete with kitchenettes.
The outdoor pool area
The convenient location near shops and restaurants.

About the hotel

This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Nearby attractions

Candlewood Suites Newport News/Yorktown, an IHG Hotel is located in Central Newport News, a neighborhood in Yorktown, and is in a shopping district and near the airport. Virginia Living Museum and Mariners' Museum and Park are cultural highlights, and some of the area's landmarks include Colonial National Historical Park and Lee Hall Mansion. Busch Gardens Williamsburg and Hampton Roads Iceplex are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Dvd player
Full-sized refrigerator
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Seasonal outdoor pool
Separate dining area

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Picnic area
Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Designated smoking areas (fines apply)
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
87 km from this hotel
map

Reviews that mention...

Family Reviews

for Candlewood Suites Newport News/Yorktown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

50%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Candlewood Suites Newport News/Yorktown, an IHG Hotel

Latest reviews (4)

C

Cole

8 Feb 2024 - 12 Feb 2024
reviewed on hcom

3 out of 5 stars

When we checked in - the from desk clerk gave us the wrong room. He gave us keys to another guests room who was still staying there. Luckily, that guest was not in the room at the time or that would’ve been very awkward. This mistake though innocent and honest; really posed a huge security risk and question for us. The new room we did get was not the room we reserved. We had reserved a room with 2 double beds but the room we got was only 1 bed and a sofa bed. Which made it tight for our family of 4. The side door of the building was always open which again was a security risk to guests staying there. It wasn’t secure at all which we did not like as we were traveling with 2 small children. The only positive of this hotel was that it was in close proximity to stores, food and the interstate.
j

jacquelyn

4 Jun 2023 - 8 Jun 2023
reviewed on expedia

4 out of 5 stars

Very quiet, and reasonably clean. The refrigerator could have been replaced. Didn't stay as long and waiting for a refund. Had a death in the family for the short stay
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

It was my families first trip to Virginia and it was fantastic. Very kind people throughout the area. Lots to do near the hotel. There was an on site pool area outside and was also pet friendly. Rooms were very home-like, complete with kitchenette. Perfect for anyone who is new to the area and is in need of a decently priced home away from home.
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We travel to Virginia with our 3 teenagers on vacation. When we got to the hotel street, the area is very clean and safe, with about 3 shopping center and a movie theater walking distance. Hotel staff was very friendly, fast and attentive. The room was SPOTLESS and looked brand new. Like we were the first guest ever. The children enjoy the DVD's, and the pool while we cooked. When visiting VA I will always stay there. Highly recommended.
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