Hilton Richmond Hotel & Spa/Short Pump

About the hotel

Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Housekeeping is available on request.

Nearby attractions

Hilton Richmond Hotel & Spa/Short Pump is located in Short Pump, a neighborhood in Richmond with good shopping. Hunting Hawk Golf Club and Cobblestones Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Children's Museum of Richmond and River City Roll. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Arthur Ashe Athletic Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

3 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 6.00-14.00 per person

Spa

5 treatment rooms

Body treatments

Couples treatment room(s)

Facials

Massage/treatment rooms

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Hair salon

Housekeeping (on request)

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Spa services

Conveniences

Banquet hall

Elevator

Front-desk safe

More

Smoke-free property

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Nearest Airport

Richmond International Airport

32 km from this hotel

Reviews that mention...

All reviews (8)clean (4)staff (3)evening entertainment (1)location (1)

Family Reviews

for Hilton Richmond Hotel & Spa/Short Pump

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Hilton Richmond Hotel & Spa/Short Pump

Latest reviews (8)

L

Lisa

1 Dec 2023 - 3 Dec 2023

reviewed on hcom

5 out of 5 stars

We celebrated a family wedding in Richmond and couldn’t have been happier with the quality, cleanliness, and amenities in our room

L

Lynda

13 May 2023 - 14 May 2023

reviewed on expedia

5 out of 5 stars

Highly recommend this hotel for a date night or family stay. The staff is amazing and the property is clean and beautiful.

F

Felicia

6 May 2023 - 7 May 2023

reviewed on expedia

5 out of 5 stars

I booked this hotel for my family who were in town visiting. Both the hotel and the staff were excellent - not to mention it's less than 5 minutes to the mall.

D

Diane

5 Feb 2023 - 6 Feb 2023

reviewed on orbitz

5 out of 5 stars

This hotel is awesome! It was clean, in very good shape and had a Starbucks on site! It was right next door to short pump. The room was super quiet and unlike other nearby hotels there wasn’t a lot of screaming kids running around! The staff was very friendly and attentive. I will definitely stay there again.

V

Vivian

13 May 2022 - 14 May 2022

reviewed on orbitz

1 out of 5 stars

I was sadly disappointed in this hotel. My baby girl was graduating from VCU. I had a long day ahead and needed a good night sleep. The hotel is beautiful but the rooms were out dated, dingy, and dirty. The sheets and comforters were stained. The detergent used on the sheets was so rough, it irritated our skin. The mattress was old, waking me up to an aching back. I felt uncomfortable walking on the carpet without shoes because of all the stains and dirt on the carpet. We paid over 300.00 a night for a reputable hotel and got low budget experience. We will be avoiding Hilton Hotels in all our future travels.

A

26 Mar 2021 - 28 Mar 2021

reviewed on expedia

3 out of 5 stars

I loved the location of this hotel. It is placed in a great area for exploring and shopping. However, the hotel was just not meeting expectations. The bathroom had no sound barrier and there were hair accessories from someone else's stay. The windows didn't even crack open. I wouldn't recommened the hotel to my family and friends.

A

6 Mar 2021 - 7 Mar 2021

reviewed on travelocity

4 out of 5 stars

The price was higher than normal due to the events that was going on. It appears to have been a kids gathering and a formal event. This also made everything more difficult to use. But we was okay staying in our room and relaxing

A

Invalid Date - Invalid Date

reviewed on hcom

5 out of 5 stars

We stayed this weekend with our 4 month old infant son and really felt welcome and all our needs and wants were met! It was great to have Shula's right downstairs!