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Aloft Richmond West Short Pump

3 star hotel
Connecting rooms
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Glen Allen, Aloft Richmond West Short Pump is in the business district. Cobblestones Park and Crump Park and Meadow Farm Museum reflect the area's natural beauty and area attractions include Children's Museum of Richmond and River City Roll. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available
To-go breakfast available for a fee daily 4:00 am–1:00 pm: usd 5-15 for adults and usd 5-15 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Billiards/pool table
Fitness center
Shopping mall

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Aloft Richmond West Short Pump
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

67%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Aloft Richmond West Short Pump

Latest reviews (3)

A

Amanda

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

3 out of 5 stars

Our softball team stayed there not only bc of what was around the hotel, but the website stated and showed pictures of a pool. (Website said wheelchair-accessible pool and showed a picture). We would not have stayed there with a bunch of kids if the website was accurate. It is more for adults.
S

Shakira

6 May 2023 - 7 May 2023
reviewed on hcom

5 out of 5 stars

All of the staff were very nice & welcoming. Me and my family really enjoyed our stay here.
K

Kisha

25 Jun 2022 - 27 Jun 2022
reviewed on travelocity

3 out of 5 stars

The hotel was somewhat noisy with children running around, loud talking in the next room adjacent to mine. There was also poor communication relative to room cleaning. Because I had dogs who were staying with me, I was told that I had to request that my room be cleaned. My dogs and I were gone all day so that room was empty. I was so disappointed to come to my room with no cleaning services rendered. What I liked about the property was free and ample parking. And pets stay free.
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