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Drury Plaza Hotel Richmond

3 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(2503 verified Hotels.com guest reviews)
See verified family reviews (82)

generated by AI based on family reviews

Overview

The Drury Plaza Hotel Richmond is a popular choice for families, offering excellent value with amenities such as a pool and hot tub, and complimentary breakfast and dinner buffets. Families appreciate the convenient location near restaurants and shops. While some guests mention the hotel can be busy, the overall experience is considered positive, with many highlighting the friendly staff and enjoyable facilities.

Guest highlights

The indoor/outdoor pool and hot tub are great for families
The complimentary breakfast and dinner buffets are a significant plus
The convenient location near shops and restaurants is appreciated
Friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Change of towels is available on request.

Nearby attractions

Located in Glen Allen, Drury Plaza Hotel Richmond is in the city center and near the airport. Wilton House Museum and Agecroft Hall are local landmarks, and the area's natural beauty can be seen at Crump Park and Meadow Farm Museum and Lewis Ginter Botanical Garden. Children's Museum of Richmond and River City Roll are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
Indoor pool
Outdoor pool
Spa tub

Conveniences

Atm/banking services
Elevator

More

Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Plaza Hotel Richmond
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

82 reviews

Review data

5 star reviews

72%

4 star reviews

16%

3 star reviews

6%

2 star reviews

2%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Drury Plaza Hotel Richmond

Showing 1 - 10 of 82 reviews

Latest reviews (82)

L

Leslie

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

This is my second time staying at this hotel. I live about two hours away and consider it a fun getaway, but this would be a lovely staycation even for Richmond families. They have a nice hotel breakfast with some hot items and they put out heavy hors d’oeuvres at night and the adults in the room get credit for two drinks each. Other things will be available for sale. You really could just stay there, maybe order in some lunch, and just enjoy the nice room and pool. Oh, make sure you go down for breakfast on weekend mornings. It makes for such great people watching! There are herds of groups that are in town for competitions or meetings and it’s a delightful chaos of coordinated outfits.
h

hugh

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Great trip and stay. The kids enjoyed the variety of dinner buffet options.
B

Beth

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place to stay in Richmond. Close to shopping, restaurants, and gas stations. Would definitely recommend for a family or business trip. Awesome breakfast and dinner buffet.
H

Hudson

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

This was our second time staying here. It’s just an overnight passing through stop but we loved it and decided to do it again. The pool and hot tub are great for families and the food is good!
C

Corissa

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Overall, the hotel is beautiful. My girls enjoyed the pool, however we had to get out because a group of teenage boys kept running, screaming, jumping, and cursing as loud as they could. Not the hotels fault - the parents fault (none of which were actually inside watching their children), but we wish we could have stayed and played a little longer. My only complaint is about the comfort of the beds and the pull out sofa. The pullout may have been the most uncomfortable thing I’ve ever slept on (my youngest was sleeping in the living room area on a blowup toddler bed and was hiving trouble sleeping - so I slept in there with her). My husband wasn’t a fan of the regular bed either, but he agreed it was much better than the pullout. While we didn’t get to the free dinner or drinks and left before breakfast was being served, the offers seem to make the hotel worth the cost. If we need a place to stay on the way home from the beach again, I’d definitely stay here - I just wouldn’t sleep on the sofa bed again.
C

Cynthia

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

The property is great the staff is great. I would definitely recommend Drury Plaza to friends and family.
C

Carmen

18 May 2024 - 19 May 2024
reviewed on hcom

3 out of 5 stars

I get that it’s a busy hotel but this was stressful. So many kids running around and screaming all in the hallways and lobby. There was at least 10 kids between 3 and 10 in the hot tub until 10pm. They were eating food from the kick back in the pool area so there was food and plates everywhere it was gross and too much. The hotel itself was ok… but I can’t call it nice because it was so chaotic.
L

Lynda

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

My family and I love coming to the Drury Hotel.. You get a lot of amenities for each nightly rate paid.. Its definitely worth the money whether you are on vacation or a staycation..
V

Vincent

16 May 2024 - 17 May 2024
reviewed on orbitz

4 out of 5 stars

This is a family-friendly hotel with wonderful amenities. However, our room was too warm, and we were not able to change the thermostat. We called the front desk, but the staff member was not able to assist us.
R

Robert

8 May 2024 - 10 May 2024
reviewed on hcom

5 out of 5 stars

We had the most amazing time at this hotel… The friendliness, cleanliness and over all atmosphere was great!!!!! My first vacation with my new family and the staff and atmosphere at Drury made our stay amazing
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