Courtyard Fairfax Fair Oaks

My family and I really enjoyed this stay. Very quiet, rooms were clean, awesome gym. The lobby and lounge area was very nice. And also a very nice location close to everything would highly recommend.

No microwave inside room. No free breakfast. Small rooms not made for a family of four. Tiny bathroom and vanity area. Old fixtures. Shower took awhile to heat up. Tiny refrigerator only room for two six packs of soda. Hotel not properly labeled to be seen from the street. When asked about dining near the hotel no one could answer me and then another guest told me to search Google for dining information. The sign says Bistro not Marriott Courtyard. I have paid less for hotels in the areas and got better amenities and service.

I booked the double Queen suite months in advance for my graduation. I arrive to be told that the room was already taken. The front desk person was super nice, but admittedly ‘new’ & couldn’t get any manager to answer her calls. I took a downgraded room as my family & I needed a place to stay. I was then charged the full amount for a suite I did NOT stay in! I felt horrible for the front desk person who was there alone and clearly overwhelmed and swamped with people!

Hugely disappointed as the website said the hotel was great for families and was 10 min from Dulles airport. It turned out to be 20 minutes/$53 cab ride and return would be 45 min back to the airport due to rush hour traffic. Definitely not the hotel to stay in for one night airport stay.

The check in went well. They gave us information about the hotel and housekeeping (which stated they came by with towels and garbage pickup on day 3 until you called and requested not. So on the four day and no towels I went the front desk and was told that I had to call if I wanted towels (with was the Opposite on their checkin sheet). Also they only have a Starbucks on site, no complementary coffee. I personal hate Starbucks so I went other places. The room was very nice, but the halls were noisy at times with kids running up and down them. There is fire place in the outside Courtyard and that was noisy at times. The fitness center was good and clean, it the pool was closed until Further notice. For the price it was just okay, I have not stayed at any other Courtyard by Marriott so it is hard to saw if this was the way all are or wAs it just this hotel. It definitely was not the worst or the best hotel I have stayed .