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Smart Suites, Ascend Hotel Collection

2 1/2 star hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Smart Suites, Ascend Hotel Collection is a great option for families, offering spacious suites with full kitchens, perfect for self-catering. Families appreciate the friendly and helpful staff and the convenient location. While some guests have noted minor issues with checkout procedures and breakfast quality, the overall experience is overwhelmingly positive.

Guest highlights

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.

Nearby attractions

Located in South Burlington, Smart Suites, Ascend Hotel Collection is near the airport. Shoppers can check out Church Street Marketplace, while everyone can enjoy the natural beauty of Lake Champlain and Waterfront Park. ECHO Lake Aquarium and Science Center and Vermont Teddy Bears are also worth visiting.

Popular amenities

Family friendly

Children's games
Free cribs/infant beds
Free rollaway/extra beds
Full-sized refrigerator
Laundry facilities
Microwave
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Raised toilet seat
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Burlington International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Smart Suites, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Smart Suites, Ascend Hotel Collection

Latest reviews (6)

S

Sarah

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We had a suite for a family of 5 and it was very nice and roomy with a full kitchen. Nice location. Free breakfast. Staff is very nice and helpful.
J

Julianna

21 Feb 2023 - 23 Feb 2023
reviewed on hcom

4 out of 5 stars

Good stay. Very clean, perfect space for our family. Hotel staff was friendly and helpful. Decided to leave a bit early (Wed night instead of Thursday morning) due to a bad snow and ice storm coming over night...this seemed to confuse the front desk staff greatly. One struggled to figure out how to check us out. The next morning we got a call from the manager about our request to stay an extra day and they were quite confused when i said that we left a day early. Im sure it doesn happen very often, but was disconcerting for me, because now i feel the need to watch my account closely for any additional charges.
H

HERMILINA

14 Jul 2022 - 15 Jul 2022
reviewed on travelocity

5 out of 5 stars

This suites is highly recommended esp for families. If you love to cook in and save some from eating out, everything is inside the room m. Very roamy , comfortable❤️👍
A

Anthony

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

One night noisy (children in the hall) and the pillows were too hard, other wise excellent.
A

4 Feb 2023 - 6 Feb 2023
reviewed on hcom

4 out of 5 stars

Staff was very helpful and friendly. The room was comfortable, including a nice kitchen area. Dog friendly which is nice so the entire family can travel.
A

12 Aug 2019 - 14 Aug 2019
reviewed on expedia

3 out of 5 stars

Bad internet connexion Low quality of breakfast Why do you put cookies for dogs and nothing for kids?
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