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Crystal Inn Hotel & Suites Midvalley

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(2491 verified Hotels.com guest reviews)
See verified family reviews (41)

generated by AI based on family reviews

Overview

Crystal Inn Hotel & Suites Midvalley is a family-friendly hotel with many positive aspects. Families appreciate the clean rooms, a hot breakfast buffet, and a swimming pool and hot tub. The hotel also offers convenient amenities such as a microwave and fridge in the rooms. While some guests have noted minor issues with the elevator and noise levels, the overall consensus suggests a pleasant and comfortable stay for families.

Guest highlights

The clean rooms and overall cleanliness of the hotel.
The hot breakfast buffet with a good variety of options.
The swimming pool and hot tub, providing a relaxing experience for families.

About the hotel

This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Located in Murray, Crystal Inn Hotel & Suites Midvalley is in a shopping district and near the airport. Loveland Living Planet Aquarium and Wairhouse Trampoline Park are local attractions and those in the mood for shopping can visit Fashion Place Mall and Gardner Village. Utah Olympic Oval and Tracy Aviary are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowshoeing.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–9:00 am
Free reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Ski passes
Ski storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas (fines apply)
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Salt Lake City International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Crystal Inn Hotel & Suites Midvalley
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

41 reviews

Review data

5 star reviews

63%

4 star reviews

22%

3 star reviews

10%

2 star reviews

0%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Crystal Inn Hotel & Suites Midvalley

Showing 1 - 10 of 41 reviews

Latest reviews (41)

M

Martin

6 Oct 2024 - 7 Oct 2024
reviewed on hcom

5 out of 5 stars

We stayed 3 nights for a family reunion- it was very convenient and comfortable. We would stay here again.
E

Edward

10 Sept 2024 - 13 Sept 2024
reviewed on hcom

4 out of 5 stars

Nice, clean room. Good size. Nice, hot breakfast served daily. Pool and hot tub are clean and family friendly. Overall good amenities. Recommend.
C

Casey

16 Aug 2024 - 17 Aug 2024
reviewed on hcom

4 out of 5 stars

We went to Utah for a wedding as a family and had three rooms on floor 3. Check in was ok. The woman at the counter barely spoke above a whisper so I had a hard time communicating with her. The lobby is well kept and well decorated. There is an area where you can buy sunrises and snacks, which was good because two people forgot toothbrushes and the wedding spread was not good so we appreciated the option to get a snack after. There is only 1 elevator, and it was very slow and cramped, so we took the stairs. The hot tub and pool were closed which was disappointing. I had picked this hotel partially for the hot tub. I would say the rooms were above average for cleanliness and maintenance. The AC worked well and the room was well stocked. There was someone in the room above ours with a lot of children jumping and making a ton of noise from 10pm to midnight. The ceiling did not muffle the noises at all, and it made the room shake a little. I could hear other rooms’ toilets and doors. I thought the bed was comfortable and I prefer a medium firm bed. Other family members mentioned they were not comfortable, especially the pillows. Breakfast was a nice hot buffet. They had a good variety of proteins and carbs and fruit and juices; however the coffee machine didn’t work. I wouldn’t called it “excellent” that rating was a little deceptive, but it was above your average interstate quick stop hotel.
J

Juan

5 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

Nice place to stay with kids.
T

Tina

7 Jun 2024 - 8 Jun 2024
reviewed on travelocity

5 out of 5 stars

It was a nice place to stay. Had fridge and microwave a plus. The kids enjoyed the swimming pool and hot tub. Would stay again.
A

Amanda

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

The room was clean and the breakfast options were great. My kids (12 and 15) were impressed by the room and want to stay here again someday.
I

Ivy

1 Jun 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

This is my fifth stay at this hotel. They always treat us with so much respect. This last stay was particularly heartbreaking due to the circumstance of my family. They were so kind to us. Highly r recommend.
D

Doug

18 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Great experience with my family. Great property in good condition
G

Gerald

12 May 2024 - 17 May 2024
reviewed on expedia

3 out of 5 stars

My family and I always loved staying at this Crystal Inn for many years now but this time it was a real disappointment the windows were dirty, no shampoo or soap in the room, and no do not disturb sign for the door. Will not be coming back
E

Elke

9 May 2024 - 10 May 2024
reviewed on expedia

5 out of 5 stars

I liked the cleanliness very much, it was very close to the highway but we slept like babies. Special shout-out to the breakfast lady, everything was clean and nicely presented. She checked the buffett several times while we were there.
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