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The Grand America Hotel

5 star hotel
Connecting rooms
9.6/10 Exceptional
(1011 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

The Grand America Hotel is located in Downtown Salt Lake City, a neighborhood in Salt Lake City, and is in the entertainment district and near the airport. City Creek Center and Trolley Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wasatch-Cache National Forest and Pioneer Park. The Leonardo and Clark Planetarium are also worth visiting. Enjoy the area's slopes with skiing lessons and ski equipment rentals, and don't miss out on the sledding and ice skating.

Popular amenities

Family friendly

Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities
Microwave (on request)
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:30 am–10:30 am: usd 2-25 for adults and usd 2-20 for children

Spa

18 treatment rooms
Aromatherapy
Ayurvedic treatments
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Seasonal outdoor pool
Shopping
Spa tub
Steam room
Yoga classes

Outdoor

Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options

Nearest Airport

Airplane
Salt Lake City International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for The Grand America Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

13 reviews

Review data

5 star reviews

77%

4 star reviews

23%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Grand America Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

k

kasey

3 Sept 2023 - 4 Sept 2023
reviewed on travelocity

5 out of 5 stars

The atmosphere was so inviting from beginning to end. A very family friendy hotel as well with great food and amazing service.
K

Katie

9 Aug 2023 - 10 Aug 2023
reviewed on hcom

5 out of 5 stars

Took our friends and the 9 kids we all have between us and spent the night there. The rooms were a perfect size to be able to hang out, the pools were beautiful and very fun, the staff is all professional, helpful, and friendly, and we felt like royalty during our stay.
d

david

9 Jul 2023 - 10 Jul 2023
reviewed on travelocity

5 out of 5 stars

Love the art and the French motive , had dinner and breakfast at the French restaurant which was a big surprise as far as quality taste and service. My kids enjoyed the pool and I enjoyed the pool 5 stars food and service . Will definitely stay and recommend this hotel in slat lake city visits !
s

sondra

15 Apr 2023 - 17 Apr 2023
reviewed on travelocity

5 out of 5 stars

Just gorgeous. Many lovely shops. If you have kids, the Kid’s Shop is unbelievable! I’ve never seen anything like it. Great food. Great rooms. Excellent staff. Worth every penny.
J

Jenni

31 Dec 2022 - 1 Jan 2023
reviewed on hcom

4 out of 5 stars

We stayed here for our family staycation on NYE. We usually stay at Little America in a Tower room, but this year we decided to splurge and stay at Grand America in a suite. Was it worth it? Check in: Both hotels have valet parking and a gorgeous lobby Room: One of the reasons we chose The Grand is they still have the Victorian furniture in the bedrooms. My daughter was excited to stay in a room with “castle” furniture. I was disappointed to open our door (rm 274) and see dilapidated rattan living room furniture. What? It was so out of place with the rest of the decor. It definitely did not look like “castle” furniture. Bathroom: This redeemed my daughters visions of royalty. The dressing area and bath met all of our expectations. Afternoon Tea: Superb! I highly recommend this experience. We dressed for tea and had a delightful hour indulging. Pool: The indoor pool is large and the changing areas were clean. The pool was not crowded. Little America has more young families and the pool area can get crowded. TV/Movies: The hotel chrome cast smart tv option was down so they offered us a free pay per view movie. We prefer smart tv. Quietness: We could hear what was going on around us and above us. I am assuming this is due to the age of the building. Late Check out: We paid $50 to get a 2pm check out. Conclusion: If the room would have looked like the photos online we would choose Grand on NYE because of crowds at Little.
k

katrina

Invalid Date - 23 Dec 2022
reviewed on travelocity

5 out of 5 stars

Beautiful, fun for the whole family, comfortable beds, very clean.
C

Charles

Invalid Date - 23 Dec 2022
reviewed on travelocity

4 out of 5 stars

Hotel is fantastic however the restaurant setup is terrible. Nowhere in the entire hotel to eat with children from 2-5. The last thing we wanted after arriving at the hotel is to pack everyone back into a car to find someplace to eat. Laurel is there, use it!
R

Ryan

Invalid Date - 17 Dec 2022
reviewed on travelocity

4 out of 5 stars

This is the nicest hotel in Salt Lake. However, if you are looking for something quiet and relaxing, avoid staying here during Christmas time. All hell breaks loose and there are kids running EVERYWHERE! The decibel meter triples in December.
J

Jerry

24 Nov 2022 - 27 Nov 2022
reviewed on hcom

5 out of 5 stars

This is by far and away our favorite US hotel. It is a unique and elegant property with so many special touches you are pleasantly surprised at every turn. The decor is stunning, and the holiday touches that included window boxes that had interactive QR codes to tell the story of different celebrations around the world was fun to watch the children interact with. They also has a giant gingerbread house display unlike anything we had ever seen. There are live entertainment options each night, and an awesome jazz trio for the Sunday Brunch which was nearly as good as the food. We enjoyed the spa services, indoor pool, comfortable and spacious rooms, hand crafted unique cocktails, and employees that were always happy to welcome and assist. Perfect charm, perfect hospitality.
R

Rachael

18 Nov 2022 - 19 Nov 2022
reviewed on travelocity

5 out of 5 stars

The Grand America is a beautiful property that always feels cozy and warm. It feels a little extra special during the holidays. The food is mediocre. I would definitely venture out for better options. The Spa is lovely and the Afternoon Tea is a must. I have two kids with Celiac. I would not say this establish is very gluten conscious or allergy conscious. My server kept bringing my child gluten items. It was as if it didn't quite register. All in all, it's a wonderful place to stay. The concierge will certainly go above and beyond to get you Utah Jazz or theater tickets.
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