Crystal Inn Hotel & Suites Salt Lake City

About the hotel

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a sauna, a 24-hour business center, and a business center.

Nearby attractions

Near a metro station, Crystal Inn Hotel & Suites Salt Lake City is in Downtown Salt Lake City, a neighborhood in Salt Lake City with great airport proximity. Clark Planetarium and Discovery Gateway Children's Museum are local attractions and those in the mood for shopping can visit Gateway Mall and City Creek Center. Looking to enjoy an event or a game while in town? See what's happening at Vivint Smart Home Arena or Smith's Ballpark. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free continental breakfast available 6 am–9:30 am on weekdays and 7 am–10 am on weekends

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Ski storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Doorbell and phone notification

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Access to nearby health club

Fitness center

Indoor pool

Sauna

Outdoor

Terrace

Conveniences

Atm/banking services

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Designated smoking areas

Fireplace in lobby

Tv in lobby

Show less...

Nearest Airport

Salt Lake City International Airport

8 km from this hotel

Reviews that mention...

All reviews (33)staff (11)clean (11)pool (11)location (6)accesibility (2)parking (3)evening entertainment (2)

Family Reviews

for Crystal Inn Hotel & Suites Salt Lake City

4 out of 5 stars

33 reviews

Review data

5 star reviews

61%

4 star reviews

12%

3 star reviews

6%

2 star reviews

12%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Crystal Inn Hotel & Suites Salt Lake City

Showing 1 - 10 of 33 reviews

Latest reviews (33)

k

kymee

18 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

This place was amazing especially for the price. It was close to the Delta center and their complementary breakfast was above and beyond any hotel I have stayed at with my kids

E

Ebony

31 Mar 2024 - 1 Apr 2024

reviewed on hcom

5 out of 5 stars

Wonderful experience, great staff and its a pleasure everytime I come to town with my family for important business.

O

Olivia

10 Dec 2023 - 11 Dec 2023

reviewed on hcom

5 out of 5 stars

The staff was so helpful at check-in and the room was extremely comfortable. We visit regularly to see our daughter’s doctor at the children’s hospital and can definitely say we will be visiting again.

B

Brent

8 Dec 2023 - 9 Dec 2023

reviewed on orbitz

5 out of 5 stars

All the staff was so accommodating and friendly. Was a great place for our family.

D

Douglas

25 Nov 2023 - 26 Nov 2023

reviewed on orbitz

5 out of 5 stars

Staff is always super friendly, professional and accomodating. The shuttle was great, on time and easy to schedule. They are remodeling, but I stay there over other hotels in the area because of the staff. Pool, hot tub and sauna are great and clean. Breakfast is good and has several options based on diet. I recommend this place to anyone coming into town and it is also very family friendly.

J

Joshua

21 Oct 2023 - 22 Oct 2023

reviewed on orbitz

5 out of 5 stars

We have loved each of our stays at Crystal Inn! The beds are so comfortable, the rooms are a great size, breakfast has many hot options, the indoor pool and hot tub are a hit for our kids and its a quick walk/drive to any local sites you are visiting SLC for! We willcertainly be visiting again soon!

J

Jason

3 Jun 2023 - 4 Jun 2023

reviewed on orbitz

3 out of 5 stars

Older property, some things worn out or worn down. Did like the double sink outside of the bathroom in the room though--made it easy for other family members to brush teeth etc. when the bathroom was occupied. Super crowded at breakfast and line took a while to get through, slowing us down for morning plans.

K

Kenneth

10 Jun 2023 - 11 Jun 2023

reviewed on orbitz

1 out of 5 stars

I was placed in a room in a wing under construction without being told in advance AND with rooms out of the construction area available. It appears that they place Expedia customers is less than desirable rooms. This is not the first time. Also, the street adjacent to the hotel (and the way to restaurants by foot) looks like skid row. People sleeping on the sidewalk, drunk, seedy. Don't stay here!

E

Emily

3 Jun 2023 - 4 Jun 2023

reviewed on orbitz

5 out of 5 stars

Very clean and nice inside! Pool was perfect for our kids! It is downtown Salt Lake and right by a McDonald’s. Not super safe to walk but great inside!

F

F. Kubra

22 Mar 2023 - 25 Mar 2023

reviewed on hcom

2 out of 5 stars

I overpaid because of a convention in town. It's a strong 2 star hotel. Rooms are filthy, bedding is old and breakfast is gross. The pool is a bacteria club filled with kiddie urine and chemicals. The gym is the size of a broom closet.