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Abbey Inn

2 1/2 star hotel
Connecting rooms
9.8/10 Exceptional
(1823 verified Hotels.com guest reviews)
See verified family reviews (29)

generated by AI based on family reviews

Overview

The Abbey Inn receives consistently positive feedback from families. Guests appreciate the clean and comfortable rooms, highlighting the especially comfortable pillows. The friendly staff and the delicious homemade breakfast are frequently praised, with mentions of the great waffles. The indoor heated pool is also a popular feature with children. While some guests have noted minor issues with the breakfast and pool chemical balance, the overwhelmingly positive comments point to a generally pleasant family-friendly experience.

Guest highlights

The friendly and welcoming staff
The delicious homemade breakfast, especially the waffles
The clean and comfortable rooms with exceptionally comfortable pillows
The heated indoor pool

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Abbey Inn is located in Cedar City. The area's natural beauty can be seen at Frontier Homestead State Park and Veteran's Park, while Adams Shakespearean Theatre and Southern Utah Museum of Art are cultural highlights. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free full breakfast available daily 6:30 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski passes

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Abbey Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

29 reviews

Review data

5 star reviews

66%

4 star reviews

24%

3 star reviews

7%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Abbey Inn

Showing 1 - 10 of 29 reviews

Latest reviews (29)

S

Sharla

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

2 out of 5 stars

This motel is more expensive than others. I imagined that would be because of the breakfast. I was disappointed. The breakfast workers carefully guarded the eggs and bacon. Everything else was self-serve. I figured they wanted to make sure they had enough, but I realized we were some of the last to receive food. That was the entirety of one worker’s job—to make sure guests didn’t serve themselves eggs or bacon. In the meantime, a family was running amok with the waffle makers, monopolizing them, and taking the syrup to their table. At no time did a worker intervene or even enter the eating area to help with waffles, syrup, or to clean tables. Breakfast runs from 6:30-10:00 am. But they started clearing breakfast at 9:45. The biggest disappointment was housekeeping who woke us early in the morning. Ruined our sleep. Why would you allow housekeeping to knock on the doors of the guests who are leaving that morning? This motel specifically mentions that housekeeping will not clean without an advance request. The housekeeper then kept monitoring us after breakfast, walking back and forth in front of our room, stationed not far from our door, parked her cleaning cart next door, and spoke loudly on her cell phone while smoking.
K

Kimberly

15 May 2024 - 16 May 2024
reviewed on expedia

3 out of 5 stars

The room was ok, the swimming pool had way to many chemicals in which made my son sick and myself have a headache. This hotel needs a pool tech to properly check the balances of the pool & hot tub. We had other guests that didn't watch their kids and they was running up and down making a bunch of noise while we was trying to sleep. So not a very good rest while we stayed
D

Deidre

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

5 out of 5 stars

This is the second time I have stayed here. The property for the most part is pretty clean. Rooms are nice with the best pillows! Staff is very friendly and my family loves the breakfast!
T

Tracy

9 Apr 2024 - 10 Apr 2024
reviewed on hcom

5 out of 5 stars

The room was clean and quiet. Everything was very comfortable, and my kids loved the heated indoor pool. Front desk staff was super friendly and courteous. Breakfast was nicer than most other hotels I've stayed at. Overall a very nice experience, will definitely stay here again.
R

Rebecca

20 Feb 2024 - 21 Feb 2024
reviewed on hcom

5 out of 5 stars

It was an amazing stay. We traveled from Florida with family to a cabin at Brian Head Ski resort. One our our family members had altitude sickness being at 11k ft. We came down to the Abbey Hotel, the staff was amazing and the place was spotless. I recommend staying here and will stay again if need be.
J

JANA

3 Jan 2024 - 4 Jan 2024
reviewed on expedia

5 out of 5 stars

The free complementary HOMEMADE breakfast was incredible! The staff treat you like family.
S

Sharon

24 Oct 2023 - 25 Oct 2023
reviewed on hcom

5 out of 5 stars

We love stopping at the Abbey Inn as a halfway point on our way to visit family in Idaho. It is always clean and comfortable. The employees are friendly and the breakfast is good. The pool/hot tub area is always clean and a nice relief after a long drive. Thank you Abbey Inn!!
D

Diane

9 Oct 2023 - 11 Oct 2023
reviewed on hcom

5 out of 5 stars

This is our second time back to this hotel. It’s on waking distance to many fast food and family restaurants. The room is nice and the jacuzzi/pool is nice too. The staff are really friendly and helpful!
C

Christie

3 Sept 2023 - 4 Sept 2023
reviewed on orbitz

4 out of 5 stars

Staff are friendly- breakfast was not great - burnt sausage and overcooked eggs but my kids liked the waffles
J

Janice

30 Jul 2023 - 31 Jul 2023
reviewed on orbitz

4 out of 5 stars

My family and i were driving in very late because we were stranded in the mountains of UT for 3 hrs. I called just to let them know I was still coming and they told me the latest i could check in was 3am but they were open 24/7. My issue is, I paid for the room! Regardless of what time I got there, i should have a room! They even called me back later to ask for an ETA which made it more stressful. I just didn't like that after dealing with car issues that I didn't feel secure that I would have a room when I got there. The plus to the whole situation was the free breakfast that was pretty good.
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