TownePlace Suites by Marriott Seguin

Although the hotel it self was very nice and clean, my checkin experience was horrible. J***a was not pleasant to work with and, in fact, extremely off-putting. In no way was she even the slightest bit helpful or hospitable. My friend booked a room and checked in but when we saw our kids would have to share the small couch pull out I decided to book an additional room. Within 10 minutes of him checking in I went back downstairs to book an additional room for our comfort. Julia had just come on shift and made what should have been easy task VERY difficult. She said hotel was sold out which I thought was odd because my friend had just booked not even an hour ago. So I went online and booked myself within 5 minutes. I stood in front of her as I did it. Before I pressed confirm I asked her if there would be a room she could put me in near my friend at least on the same floor-- that was just way too much for me to ask of her and I was bucked every step of the way. I finally got her to tell me she could "try" to get me down the hall. Mind you, this was around 2 in the afternoon. I confirmed my booking online and asked her to go ahead and check me in but she said her system was not updated so I said ok I will step outside for a moment and come back in 10 minutes? She said well then I can't save you the room if you walk away. This was ONLY THE BEGINNING of my frustration with her- this small box does not allow enough characters to provide it all. Please contact me for questio

We were in town to visit family for Christmas, and we were told by family members that there are a couple of hotels to choose from on I-10. We have stayed in the other hotels before, but decided to try the TownePlace Marriott. It was perfect. The rooms are really big and the staff is amazing. Everything was very clean and we had everything we needed for a comfortable stay. I would definitely return.

We had to change our first room because the sofa bed wouldn’t open all the way. The rooms are very small, but they also have a full refrigerator and mini kitchen set up. Our sink water in the kitchenette wasn’t turned on so we couldn’t use the sink. But the overall stay was nice considering there were many families there for a baseball tournament.

Nice enough room cramped with queen and double bed. Not enough room for more than 2 adults. Space wasted with bed. Fine for family with small children

Very happy with the stay family comfortable

Great place and close to Son's Island Lake Placid, great carribean family resort for canoe, kayak, barbque, volleyball, etc. AWESOME place to be! and close to this Hotel. Breakfast is good.