Fairfield Inn & Suites by Marriott New Braunfels

Very impressed with this hotel … clean, updated and the folks were great! Fairfield used to be at the low end of the Marriott family (and maybe it still is) but this location was very, very, very nice. Have family in the area so will very likely stay here again next time I’m visiting. Two thumbs up!

Excellent Hotel very Clean and comfortable my family were very happy Nigh Frond Desk was Very Nice

The place was okay, I booked room for six people, when we arrived, they only had enough towels for 2 people, no extra rolls of toilet paper, normally Hotel rooms have new rolls in room when you arrive, this one had a half used roll and no extras..we had to ask for extra rolls twice, and both times they only gave us one roll. And also I know this next part is not the Hotels fault, but there must have been kids on the floor above us, and it sounded like they were jumping and running on that whole floor above us, not a very good nights sleep.

Property seemed a little outdated compared to others alike. My room was not the best as soon as i walk in it had a humid odor. Wallpaper was coming off in corners. My door wouldn't close right had to push it hard. Closet rod was missing and door would not close. The shower door handle had one screw missing and would not close right so water went eveywhere. There was mold in the ceiling restroom and on the a/c unit by the window. The pool is way too small there was a family of 5 in it and we could only be in the corners as space was limited. Skip the breakfast it's all packaged and microwaved but the kitchen staff was very friendly. They still use the old keys were you have to insert the card and i had to get mine reprogrammed 2 times. If you find other options, TAKE THEM!

We have been at this hotel several years ago for spring break. We've decided to go back to New Braunfels and stayed at this hotel again. As always, the staff was very attentive to our needs. They are more than eager to help us out especially places where we can eat - not the regular chain restaurants but the ones unique to New Braunfels. There's always the complimentary breakfast which helped a lot - since we have kids and it is what made them get up early enough so we can do something. Otherwise, they will stay in bed all day! Our room was clean and very comfortable. I rated cleanliness as OK just because the air conditioning unit's vents need major cleaning. I would ask that they pay attention to those vents - especially since it is right where we can see them. Overall, it was a very good stay!

Perfect central location for New Braunfels, Gruene, and San Marcos outlet malls :). The staff was friendly and helpful, the continental breakfast was really good and much more extensive than I'd expected (bacon, sausage, eggs, waffles, fruit, hot oatmeal, yogurt, cereal, pastries, etc....). Loved the bed pillows, we all slept great. the room was very comfortable, lots of hot water and strong water pressure, everything was clean. Lots of restaurants and stores nearby. One tip, they do not have cots and of course my kids did not want to share a bed so we went to Wal-Mart (also nearby) and bought an air mattress and pump so my son was happy and comfy. And there was plenty of space in the room to accommodate an air mattress. We really enjoyed our stay there and would definitely stay there again. They also gave us a 7-day pass to a major fitness facility since they do not have a fitness room on-site.

Overall nice hotel, close to shopping and New Braunfels river activities! Hotel is newly remodeled and serves a hot breakfast. Most of the patrons at breakfast were families. Staff very friendly and used our name upon checking in and out. King bed was comfortable with soft pillows, sheets were crisp and clean! Free Wi-Fi in the hotel. Only negatives were in the bathroom; there was mold along the shower pan, stripping along shower door coming loose, only provided a small bar of soap and tiny bottle of shampoo and conditioner. And there was no makeup mirror, which is not a major deal but certainly a nice to have for this hotel brand.