Comfort Suites

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Comfort Suites is located in Palestine. Travelers eager for a bit of culture can stop by Museum for East Texas Culture, while those wishing to experience the area's natural beauty can explore Green Park and Davey Dogwood Park.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Sofa bed

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available daily 6 am–9 am

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Daily housekeeping

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Raised toilet seat

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Things to do

Fitness center

Indoor pool

Spa tub

Outdoor

Picnic area

Pool sun loungers

Conveniences

Elevator

Free newspapers in lobby

More

Smoke-free property

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Reviews that mention...

All reviews (11)pool (4)clean (3)location (2)staff (5)waterpark (1)evening entertainment (1)

Family Reviews

for Comfort Suites

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

27%

3 star reviews

0%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Showing 1 - 10 of 11 reviews

Latest reviews (11)

S

Sam

17 May 2024 - 18 May 2024

reviewed on hcom

2 out of 5 stars

I shared my room with my Grandson and the top lock wouldn’t lock the door, the two screws completely loose, then 6 am the fire alarm went off waking up our whole party and of course the kids would not go back to sleep afterwards because they were scared. Never again

C

Carol

14 Mar 2024 - 17 Mar 2024

reviewed on hcom

5 out of 5 stars

The hotel is self was pretty good. Was in a great location. Seem to be clean. Have a few issues, the indoor heated pool was very cold and was told could not be warmer. The pool was very cloudy, and it smelled fishy in there. The hot tub should be for adults only. We tried for 3 days to get in hot tub. there kept being kids in it playing like it was a pool.

C

Cami

16 Mar 2024 - 17 Mar 2024

reviewed on expedia

4 out of 5 stars

I just stayed one night. I liked everything about the hotel except the pool. The staff was super friendly and helpful. The breakfast was good. Room was clean and nice. The indoor pool was foggy/murky and there was an odor in the pool area as well. It smelled like fish. The hot tub outside was nice so we stayed in that area mostly. I traveled with a child and he wanted to swim which was not fun. Even sitting in the pool area was gross as all I could smell was the odor.

C

Cindy

28 Jul 2023 - 29 Jul 2023

reviewed on travelocity

2 out of 5 stars

The carpet smelled like a wet dog, the cap on the overflow drain in the bathtub was broke, I asked if I could have extended checkout since my family had rented a banquet room for family pictures the next day and I was told I it would not be a problem, but I had 8 different people knock on the door between 11-12 "reminding" me it was passed check out. - the room we had for pictures was hot and musty smelling - it was the most costly room in the area, but I was completely disappointed

M

Melron

14 Jul 2023 - 15 Jul 2023

reviewed on hcom

5 out of 5 stars

Stayed 1 night on our way to Schlitterbahn Waterpark. The hotel was clean, kids enjoyed the pool and the staff was nice. Would stay at again.

T

Taylor

16 Dec 2022 - 17 Dec 2022

reviewed on hcom

4 out of 5 stars

Was a nice stay overall hotel is a little dated but was well kept. Due to events around there was several children around in halls yelling and running but not hotels fault. Would recommend to anyone.

C

Colton

Invalid Date - 10 Dec 2022

reviewed on travelocity

5 out of 5 stars

We stayed during the Christmas season. It was decorated nicely, and they played Christmas movies for the kids in one of the conference rooms. They also did face paintings for the kids. The staff was very friendly. It was a great hotel experience.

L

Lauren

Invalid Date - 27 Nov 2022

reviewed on travelocity

5 out of 5 stars

When we arrived the hotel staff gave us a list of activities in town that were Christmas themed. They also provided each of our kids with an activity goodie bag. They had Christmas movies playing in a conference for hotel guest and a good breakfast bar. The staff was super friendly all around.

P

Patricia

14 Jul 2022 - 17 Jul 2022

reviewed on travelocity

4 out of 5 stars

I was really surprised how thin the walls were for a newer build hotel of suites. We had a family with a cranky baby next door, and we could hear their TV like it was in our room. Nothing you can do about that, but maybe let the corporation know that they need to soundproof a little better.

M

Martin

27 Jun 2022 - 29 Jun 2022

reviewed on travelocity

5 out of 5 stars

Ive stayed here before. Loved it. Very quiet, friendly staff. The only thing was there were workers having some party outside the property where the gazebo is at and getting drunk etc. I think that is unacceptable due to children/Family staying at the Hotel. That shouldn’t be happening especially at the entrance of the building. Overall a Wonderful Stay