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Sleep Inn And Suites Lubbock

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1012 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.

Nearby attractions

Located in Lubbock, Sleep Inn And Suites Lubbock is in the city center. Water Rampage and Joyland Amusement Park are local attractions and those in the mood for shopping can visit West End Center and South Plains Mall. Looking to enjoy an event or a game while in town? See what's going on at United Supermarkets Arena, or consider a night out at Blue Light Live.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6 am–9:30 am on weekdays and 6:30 am–10 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Lubbock Preston Smith International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for Sleep Inn And Suites Lubbock
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

9%

3 star reviews

18%

2 star reviews

0%

1 star reviews

27%

We have selected a sample of reviews which reflect what families have said about Sleep Inn And Suites Lubbock

Showing 1 - 10 of 11 reviews

Latest reviews (11)

S

Sheryl

27 Apr 2024 - 30 Apr 2024
reviewed on hcom

1 out of 5 stars

A change in my family situation required I leave earlier than anticipated. I had booked through a third party and paid for three nights when I checked in. Despite the the third party agreeing to waive their fee for the third night and my giving them 24 hours notice, they refused to allow even a discount on the fee for the third night. I was out of the room before checkout time on the second day. I will not stay here again even though I am in Lubbock often. I will also make reservations for each day separately now.
C

CHRISTOPHER

12 Apr 2024 - 14 Apr 2024
reviewed on expedia

1 out of 5 stars

The toilet did not work, it wasn’t stopped up as 3 different staff told my family, it literally did not function. I called the staff from home as my family was there and they told me they would go check. 30 minutes later and still no one so I called back, they never showed. Called management 3 times and no answer. Place was gross and not as described online. Horrible stay and it was the same price as other places we stayed locally. Would never go back
D

Deborah

8 Mar 2024 - 11 Mar 2024
reviewed on hcom

5 out of 5 stars

The staff were extremely helpful. I was by myself with my 2 little children and they took extra care of me and them.
S

Savannah

17 Jun 2023 - 18 Jun 2023
reviewed on hcom

4 out of 5 stars

Hotel was pretty nice. Check in service was good. There was a softball tournament staying there at the same time as us, and the children were WILD. Running around screaming during our entire stay (check in day and the following morning). Children will be children - but there were hardly any parents to be seen. We were woken up at 6 in the morning by stomping on the ground above us. This continued for an hour before I went to the front desk and my husband decided to bang on the walls to get them to stop. No compensation for our stay was offered. Was fine for a one night stay.
T

Tammy

Invalid Date - 16 Jan 2023
reviewed on orbitz

5 out of 5 stars

We love staying here: it’s convenient to get to medical center and our nearby family, the staff are great, and it is a great value for a very affordable price.
K

Katherine

8 Oct 2022 - 9 Oct 2022
reviewed on orbitz

5 out of 5 stars

The guy at the front was very friendly the pool was great the kids loved it ..room was clean except for just a couple of sm things that didn't get done
K

Kelsey

2 Jul 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

Hotel was nice and clean. Beds were a bit hard for our taste, but that's just personal preference. Pillows were awesome though! Cookies in the lobby daily. Breakfast was exactly what you'd expect from a hotel breakfast. Pool and hottub are small but good for letting the kids burn some energy
A

Alice

4 Jun 2022 - 5 Jun 2022
reviewed on orbitz

5 out of 5 stars

This was a very nice hotel stay. The staff was incredibly kind and our stay was very nice. The pool felt so good. The food was good. The room was very clean. As was the lobby and all common areas! Check in was nice. The lady at the front desk was very kind! My kids were a little loud, like always, and the staff was so patient with them and never complained!! We were there for a basketball tournament with the team and they didn’t mind all the teenage boys being goofy! We will be booking here again when we come back to Lubbock!!
E

Eric

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

The hotel was built in 2011 and still looked well put together. The young guy at the check in counter had his head down, texting, and I had to get his attention. However, the young lady was very friendly and helpful. Our room had a few hairs in various locations and our comforter had a dirty spot. Pet friendly hotel, however, the little kids made more noise running up and down the hallway than the animals did. Never heard a peep out of the pooches. Hotel staff addressed the noisy kids. The shower door was not built correctly and leaked water all of the floor. Bed is a firm bed. Not bad for the price, but I will look for a different hotel next time I'm going to Lubbock.
A

23 May 2024 - 25 May 2024
reviewed on hcom

3 out of 5 stars

I've stayed several times in the past, but this time it was different. Cosmetically, things were run down, more so than they have been in previous stays. Our room was dirty, specifically the closet. It was like it wasn't even touched. Inside the closet were crumbs from presumably food, Pokémon cards, hair clips and bobby pins, etc., and an excessive amount of dirt. The comforter had multiple cigarette burns on it. Things have drastically declined and we will be taking this into account for our future stays when visiting family in town.
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