Rialto Hotel

My bf and I have been staying here since we moved to San Antonio and visit family in Laredo. The location is convenient for us as it’s close to our families. Although the hotel is adjacent to some downtown nightlife and a plaza across the street, the rooms are so cozy and fresh that they’re never a bother as we’re asleep before 11 pm. The parking is extremely well lit and the neighborhood cats serve as security guards. The managers already know us well enough to greet us with a warm welcome at check in. The rooms have always been clean, roomy, and inviting after being out with family. One suggestion for staff would be to be on the same page with check in/check out times. On the Hotels.com website, it states 12 pm is the check out time while the housekeeping employee knocked on our door asking if we were paying another day since check out was at 11 am. When asking the manager at check out to clarify, she responded with, “ I can do 12” which isn’t necessarily a straight answer. Other than that, we haven’t had any issues when staying here. Hopefully it’s a one time occurrence because this hotel has reallly grown on us and we’d hate to go elsewhere.

Very happy with my stay here! My boyfriend and I were visiting from out of town for my baby shower so the week was hectic but staying here made our lives so much easier! Elizabeth, the front desk clerk, made our stay that much more wonderful! She was very nice and accommodating. And her personality made me feel even more at home. Like I was staying with someone in my family. The room was very clean and had an old timey feel which we loved. Even though it was downtown Laredo there wasn’t a lot of noise going on so we got a good nights sleep. The whole place had a familial vibe to it and that’s the impression that’ll last with us forever. Would definitely stay again and would recommend to anyone looking for a place!