Best Western Plus Downtown Inn & Suites

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Located in Houston, Best Western Plus Downtown Inn & Suites is in the business district. The area's natural beauty can be seen at Buffalo Bayou Park and popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Toyota Center or Minute Maid Park. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

Coffee/tea in common area(s)

Free buffet breakfast available daily 6 am–9 am

Free reception (select days)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Access to nearby health club

Outdoor pool

Spa tub

Outdoor

Picnic area

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airports

William P Hobby Airport

15 km from this hotel

George Bush Intercontinental Airport

25 km from this hotel

Reviews that mention...

All reviews (11)location (2)parking (2)evening entertainment (1)pool (3)staff (4)clean (1)

Family Reviews

for Best Western Plus Downtown Inn & Suites

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

9%

3 star reviews

0%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Downtown Inn & Suites

Showing 1 - 10 of 11 reviews

Latest reviews (11)

m

mark

8 Aug 2024 - 13 Aug 2024

reviewed on hcom

5 out of 5 stars

stayed here to see family in the area. not familiar with Houston but over all this was a good location to restaurants near by etc. you need a car. not a walking city. everynight they had security in the parking lot checking cars to make sure they were guest. not people trying to use parking lot from night club near by. i would stay here again.

E

Emily

5 Jul 2024 - 8 Jul 2024

reviewed on expedia

5 out of 5 stars

This was a great place to stay for my little family! We have two under 5 so finding a safe place for us was a must. The pool is not as big as it appears to be in the pictures, but it was not a deal breaker for us. Overall, we would visit again!

R

Rebekah

13 Jun 2024 - 14 Jun 2024

reviewed on expedia

4 out of 5 stars

The hot water didn't work in my room. I specifically asked for a room way from other people because I needed to sleep and they put me next door to a room full of kids that jumped and ran around for hours. No rest and no hot shower.

H

Heather

8 May 2024 - 9 May 2024

reviewed on expedia

5 out of 5 stars

my husband, two kids, and myself stayed overnight here this week. Great breakfast options until 930 am. Pool was nice although heavy on the chemicals. staff was friendly and helpful. would def stay here again.

S

Santos

11 Mar 2024 - 13 Mar 2024

reviewed on hcom

5 out of 5 stars

We really liked it! Hotel was in a great location and staff was caring and helpful. We arrived at the hotel around 11pm with my little one sick and the reception lady was very helpful helping me find an open pharmacy and two days after eventhough we came down for breakfast a little bit late, one of thr ladies have my child cereal and milk! We would totally come and stay in this hotel again!

G

Godwin

13 Jan 2024 - 14 Jan 2024

reviewed on orbitz

5 out of 5 stars

Very good place for families.

V

Virginia

31 Dec 2023 - 1 Jan 2024

reviewed on hcom

5 out of 5 stars

I highly recommend this hotel whether its business or family

H

Heidi

4 Aug 2023 - 5 Aug 2023

reviewed on hcom

5 out of 5 stars

Loved this hotel! Excellent staff! Audrey was a great help getting us set up after extending our stay! Breakfast staff was very attentive, and the breakfast was wonderful! Free parking with a security guard on duty at night. We saw families enjoying the pool, and the gym looked fine, but we didn’t use them. Will stay again.

J

Jesus

23 Jun 2023 - 25 Jun 2023

reviewed on hcom

5 out of 5 stars

Customer service exceed our expectations. My baby slept in an actual crib. Most hotels says that the offer cribs but it ends up being a playpen. Room was clean, beds were comfortable and breakfast was perfect.

E

Eric

13 Mar 2023 - 15 Mar 2023

reviewed on travelocity

2 out of 5 stars

Property was good. We had a problem the first 2 days with the room above us. They had a kid running around the room until 2am. We had to call front desk to send security up. Even after that it took 30 minutes for the stomping to quit. The it started right back up at 6am.