Hyatt Place Houston/Sugar Land

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Hyatt Place Houston/Sugar Land is located on the waterfront and in a walkable area with good shopping. Houston Museum of Natural Science at Sugar Land and Smart Financial Centre at Sugar Land are cultural highlights, and travelers looking to shop may want to visit Sugar Land Town Square and First Colony Mall. Looking to enjoy an event or a game? See what's going on at Sugar Land Ice and Sports Center or Constellation Field. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Outdoor pool

Refrigerator

Snack bar/deli

Sofa bed

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Fitness center

Outdoor pool

Outdoor

Outdoor furniture

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airports

William P Hobby Airport

34 km from this hotel

George Bush Intercontinental Airport

51 km from this hotel

Reviews that mention...

All reviews (15)clean (4)staff (7)pool (2)evening entertainment (1)location (3)parking (2)accesibility (1)

Family Reviews

for Hyatt Place Houston/Sugar Land

4 out of 5 stars

15 reviews

Review data

5 star reviews

67%

4 star reviews

13%

3 star reviews

0%

2 star reviews

13%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Houston/Sugar Land

Showing 1 - 10 of 15 reviews

Latest reviews (15)

R

Robyn

10 Oct 2024 - 11 Oct 2024

reviewed on hcom

5 out of 5 stars

My stay was a part of a mini vacay with my kiddos. They enjoyed the elegant and cleanliness of the room. With many devices, it had plenty of outlets for everyone. The sitting room and desk allowed for me to do homework while they enjoyed the rest of the room to be, while I was unbothered. The staff was also very polite, inviting, and friendly. I mentioned all of this to the morning staff. I’ll definitely be back with my river side view 😉

S

Stephen

1 Jul 2024 - 3 Jul 2024

reviewed on orbitz

4 out of 5 stars

Great place for families

A

Audre

19 May 2024 - 20 May 2024

reviewed on expedia

5 out of 5 stars

Spacious room. Nice property with lakes view. We enjoyed the pool with the kids.

D

DaNae

11 May 2024 - 12 May 2024

reviewed on hcom

5 out of 5 stars

Our stay as per usual at this hotel was fantastic. One thing that stood out to me this trip was the exceptional service from the front desk manager. From the moment I walked in the was kind, courteous and spoke to each and every guest by name. The next morning as I sat in the lobby for breakfast again her heard her speaking to each and every guest , wishing them a Happy Mothers Day and remembering a little tid bit about them or their families. Talk about amazing. I'm sad I cant recall her name but she was phenomenal!

m

michael

8 Dec 2023 - 10 Dec 2023

reviewed on hcom

4 out of 5 stars

I stayed at the hotel with my family for softball. The hotel was elegant, clean and at a great location. We all felt safe and the staff was great. The only issue with the hotel is that in order to eat, you had to sit at the bar. If you are with family and arriving late, eat before you arrive because sitting at the bar with your family will be ackward and we chose not to do it. The food they serve sounds interesting but again, the only place to sit (from what I saw) was at the bar.

C

Carol

22 Nov 2023 - 23 Nov 2023

reviewed on orbitz

5 out of 5 stars

Very safe and clean my family had a very pleasant stay during the holidays

J

James

7 Oct 2023 - 11 Oct 2023

reviewed on hcom

5 out of 5 stars

Went to Houston for a family reunion. The hotel was packed because of baseball playoffs and softball/soccer tournaments. The staff was universally cheerful and helpful. Beds were very comfortable. Would stay here again.

H

Humza

12 Jul 2023 - 15 Jul 2023

reviewed on orbitz

2 out of 5 stars

This Hyatt location was a real disappointment for me and my family. We were supposed to be staying for 3 nights. My family ended up getting kicked out after day 2 due to a “high volume” of guest. These people who work here don’t care about what you have to say, or look at the prove that shows our 3 days booked. But instead the management decided to go straight to threatening to call the police if we did not leave. Poor selection of management at this location. Needs improvement asap. Room TVs don’t work. The pool is extremely dirty yet nobody is doing anything to fix this matter. Extremely disappointed.

E

Earnestine

1 Jul 2023 - 2 Jul 2023

reviewed on orbitz

5 out of 5 stars

Loved the breakfast selections (only wish the has waffles). Convenient parking. Loved the area around the hotel especially the lake, broad walk and family of ducks.

D

Dawn

10 Mar 2023 - 11 Mar 2023

reviewed on orbitz

5 out of 5 stars

I recently stayed here and I had the best experience. The staff here is amazing they were nothing but helpful and understanding. Justin, Renzel, Madison and Tawanna were just great! Thank you. When my family comes down to visit I will definitely recommend them staying here