Best Western Premier Crown Chase Inn & Suites

We stayed with our kids it was amazing!

The property looked very nice, was clean and the staff was friendly. We were comfortable at 70 degrees when we went to bed after driving 5 hours to get there, and were expecting a good night's sleep. Unfortunately, sometime in the middle of the night the AC stopped working. The fan would kick on & then go off...and then go on and off again...over and over. It might stop 5 or 10 mins and then go on and off again. I was in the bed closest to the fan so it woke me a lot. I woke at 4:30am, this time drenched in sweat. The temperature was 79 degrees in the room & we had all the covers on so I had sweated through my pj's. The rest of my family was asleep & I didn't figure they could do anything at that time & I figured the only thing they could do was move us to a different room if they even had one available. I hated to wake my husband & kids by calling/ loading everything up to move to another room, so I didn't call at 4:30. I did go down at 7:30 or 8am to tell the front desk, but because I went through Expedia, the young girl said she couldn't discount it, but would tell the manager (who I've never heard from). I had paid $320 for one night after city, county, and state taxes, so it was frustrating to not get a comfortable night's sleep. The rest of my family said they had woken up a lot during the night but thought it was just them so they just kicked off the covers. I wish I had known they were uncomfortable too because I would have at least asked for fans.

I would definitely recommend, family liked it and how clean It was.

Our stay was awesome! After a long day of diving and fun at a family reunion it was nice to have a place to rest! The hotel was gorgeous, rooms were huge, bed was comfy and my daughter said i was the best mommy for taking her there. Breakfast was also great. Pool was open at 9am so we could swim before check out.

Clean friendly staff great for families good breakfast

Our family thoroughly enjoyed our stay. The staff was friendly and the rooms are amazing. Ceiling fans!!

This was the perfect place for our family after all day at a family wedding.

The staff were friendly and check in/check out process was smooth. Breakfast was great. However, the room I was given was awful. My room was on the first floor and was a handicap accessible room (though I am not handicapped, so I am assuming the hotel was at capacity. I booked well in advance & felt bad about taking that room if it could have gone to someone who is handicapped). What made this room terrible was the fact that it had a door connecting to an adjoining room. The door was locked and from what I could tell, it was probably inaccessible from the other side. But I kid you not, I could hear every little thing the other occupant was saying, doing and was watching on TV. It was as if I was in that room with that person. Seriously, that door needs to be rid of and a solid wall put into its place. Terrible. Also, the sink was clogged, barely draining. 😑