Sonesta Select Dallas Central Expressway

Stayed one night with my family. The room was SMALL, but the bed was alright. The door to the “patio” was the heaviest sliding glass door ever, and the latch didn’t work, but my son enjoyed standing out and enjoying the weather nonetheless. Only real complaint was that every electrical outlet really needs to be replaced. And overall, it just wasn’t very clean. Nothing super dirty, but the area, the parking lot and grounds could all use some attention.

Traveled for business. The hotel was clean, quiet, close to restaurants and within 15 minutes of downtown and the airport. The staff was extremely friendly me therefore I will return with the family.

It’s always good . The weekend evening shift always makes sure me and my kids stay is pleasant . Anthony (employee) goes out his way. He needs a raise .

It was great. Me and my family really emjoyed the stay

My family and I had reservations for 5 days at the end of December in Superior Suite, their highest-level room. We traveled from out of state with our two young children and arrived at about 1:30 a.m. The room was NASTY. Had it not been 1:30 a.m. and I was not with our young children, I would have walked out. I honestly would have rather stayed in my car. I am a big believer that you can't fix an issue unless you know it exists. On the morning of check-out, I requested to speak with the manager to share the issues. I was told he was not there, but to email him. I emailed that morning, with complete details of all issues, including pictures. I received an out-of-office reply, so I waited a week after his return to the office to post a review in hopes of a reply. I’ve yet to receive a reply, though he HAS read the email, so I am proceeding with the review. I am a meeting professional and spend a great deal of time in hotels. I am part of selecting and contracting hotels for huge city-wide conventions, including in Dallas. I hoped the manager would use this information to make some much-needed changes. I shared all of this with him in the email. As the manager could not bother to respond, I do not believe changes will be made. I would not recommend this property to ANYONE. Stay elsewhere – it is NASTY!

Great staff... they were very nice, caring and helpful. Great price and it was available on short notice. I would definitely recommend this hotel to family and friends. Great Job!