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The Lumen

4 star hotel
Connecting rooms
8.4/10 Very Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.

Nearby attractions

The Lumen is located in Park Cities, a neighborhood in Dallas, and is in a shopping district. NorthPark Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Cotton Bowl.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:00 am–noon: usd 10-16 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Free bicycle rentals
Seasonal outdoor pool

Outdoor

Garden
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - september 2018
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
6 km from this hotel
Dallas/Fort Worth International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for The Lumen
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Lumen

Latest reviews (2)

K

Kimberly

11 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

We stayed at this hotel for a few days due to Hurricane Beryl in Houston. The customer service was great the staff were all friendly and accommodating. The room wasn’t as clean as it should have been. I typically clean when I come but it wasn’t in the best condition. The room was a nice size given that we traveled with an infant and needed some extra space. Overall it wasn’t a bad experience the room just wasn’t very clean.
J

John

12 Aug 2022 - 14 Aug 2022
reviewed on expedia

5 out of 5 stars

A very pleasant experience and our family looks forward to staying again when we attend SMU events.
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