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adrian
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
was a good family stay with buffalo wildwings in front and movies on the side, all on same parking lot, pretty nifty. Staff was cool too, easy going, enjoyable stay, and we don't really care for austin that much but this was good.
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Kathrine
19 Jun 2024 - 23 Jun 2024
reviewed on hcom
5 out of 5 stars
Mom and kid trip … the hotel was very clean and safe feeling. This will be my hotel of choice if I return for family trip. Everything was in great condition. If I had any suggestion - maybe additional bfast items, but what was avail wasn’t bad. Just limited.
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Jean
16 Jun 2024 - 17 Jun 2024
reviewed on hcom
3 out of 5 stars
Check in was easy, the front desk staff was very friendly. The room was clean and very spacious, plenty of refillable toiletries attached to the walls in the bathroom. We had the 2 queen studio. Plenty of room for our family of 4. Could've easily had our son join us and slept on the pull out sofa. Our only complaint was that our bed was very uncomfortable. I'm normally a side sleeper, but had to sleep on my back and literally can feel the spring coils on my back. My husband said the same thing. Our 14yo didn't complain, but she only weighs 110#. I'm 5'7" and 150#. Breakfast was good. Nothing spectacular, but had fresh fruit, yogurt, texas shaped make your own waffels, sausage links & eggs. Good variety of breads. Overall we would stay here again if only the bed was more comfortable.
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EDGAR
4 Jun 2024 - 5 Jun 2024
reviewed on expedia
1 out of 5 stars
The hotel was overbooked and didn’t have a room for us . The front desk blamed Expedia that supposedly that morning called to cancel our reservation. After driving 5 hours with small children and before a 10 hour flight that was the least expected thing to happen. Terrible customer service. I will never book a Staybridge hotel again. I totally understand the overbooking but the lack of responsibility is not justified. Expedia never cancels any reservations if the customer never requests them to cancel.
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Paula
14 Apr 2024 - 15 Apr 2024
reviewed on expedia
4 out of 5 stars
Great stay with children night before an early flight
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Amber
23 Mar 2024 - 24 Mar 2024
reviewed on expedia
1 out of 5 stars
We found pine needles in our bed, got locked out of our room twice with keycards, pull out bed on couch is a very very small twin, didn’t have enough room for kids to even sleep.
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Amber
19 Mar 2024 - 20 Mar 2024
reviewed on expedia
2 out of 5 stars
Not a great stay for us. Key cards didn’t work twice, pull out bed for our kids was a tiny little twin mattress not big enough for our 4 and 6 yr old, room smelled like rusty mildew. No bedding in the room for our pull out bed. Lastly, I found small pine needles in the bottom of our bed by my feet. Very disappointed with our stay/
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Wendy
8 Mar 2024 - 11 Mar 2024
reviewed on expedia
5 out of 5 stars
Great stay- movie theatre and dining options are walkable- quick drive to most main attractions. Delicious hot breakfast- great for families- would stay again
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John
23 Feb 2024 - 25 Feb 2024
reviewed on hcom
3 out of 5 stars
Staff was quite courteous. Nice room layout and size. Bed was not comfortable, though. Breakfast was meh. Hotel was close to family. Getting in during Friday evening rush hour was not fun.
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Andreana
28 Dec 2023 - 30 Dec 2023
reviewed on hcom
5 out of 5 stars
An amazing hotel and location. So close to restaurants and not far from downtown Austin. They offer an amazing breakfast to get the day started. It was perfect for our family.