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The Westin Austin at The Domain

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Westin Austin at The Domain is a popular choice for families visiting Austin, offering spacious rooms with enough space for extra beds and even pets. Guests consistently praise the hotel's convenient location, surrounded by restaurants and shops within walking distance, as well as the friendly and helpful staff. The hotel also boasts a highly-rated cleanliness and well-maintained facilities. While some maintenance issues have been noted in the pool area, the overall experience is overwhelmingly positive.

Guest highlights

The hotel's convenient location near restaurants and shops
The spacious rooms, easily accommodating extra beds and pets
The friendly and helpful staff
The hotel's cleanliness and well-maintained facilities

About the hotel

An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in North Burnet neighborhood, The Westin Austin at The Domain is connected to a shopping center. Travelers who have shopping on the agenda can visit The Domain and Sixth Street. Thinkery and Lee and Joe Jamail Texas Swimming Center are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool

Wifi

Available in all rooms: wifi (usd 14.95 per 24-hour period), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6:30 am–10:30 am: usd 5-25 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Designer stores
Outdoor pool
Shopping mall
Spa tub

Outdoor

Garden

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Water dispenser

More

Renovated entire property - may 2021
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Austin-Bergstrom International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Austin at The Domain
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about The Westin Austin at The Domain

Latest reviews (7)

D

Deborah

22 Dec 2023 - 27 Dec 2023
reviewed on expedia

5 out of 5 stars

This property is very clean, well maintained with friendly staff and excellent service. It has an excellent beautiful location, surrounded by a variety of entertainment, shops and restaurants all within walking distance. We stayed at this location during Christmas as we met with family members and were so impressed that we would definitely return. Highly recommend.
S

Steven

12 Aug 2023 - 14 Aug 2023
reviewed on hcom

3 out of 5 stars

The hotel is nice as expected. The staff was great and my suite was very nice. The pool is in bad need of re-plastering and the cool decking is cracked and pieces are all over the place. This is dangerous for kids and older guests. I mentioned it to the front desk twice and you could tell they had heard it many times from guests. Too bad the owners won't fix it.
E

Erika

12 Mar 2023 - 14 Mar 2023
reviewed on hcom

5 out of 5 stars

We visit Austin A LOT throughout the year and this is our family's go-to hotel. We stay here every time we visit, wether it's business or just got fun. My husband and I always travel with our children (ages 6 and 7) and this hotel is perfect for us. Great location, safe environment, lots of restaurant options and comfy beds!
R

Robin

9 Jun 2023 - 11 Jun 2023
reviewed on hcom

5 out of 5 stars

We were visiting family from out of town and needed a hotel last minute. We chose the Westin as they don’t have any fees for parking and the location was great. Service was top notch. The hotel was super clean and well-kept would stay there again. Higher quality then the hotels downtown that charge $60 a night for parking
N

Natalie

3 Feb 2023 - 5 Feb 2023
reviewed on travelocity

5 out of 5 stars

I appreciated the spacious rooms! The king room had enough space for an additional baby crib and 2 dog beds without feeling crammed. The front desk team was wonderful, and I was thankful for the amenities for my dogs.
E

Elaine

Invalid Date - 3 Jan 2023
reviewed on travelocity

5 out of 5 stars

Beautiful corner room was a Christmas gift from our parents while they kept our kiddos. Also got a gift certificate to Perry's for dinner in the Domain. Everything was superb.
A

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

1 out of 5 stars

I booked a total of 2 rooms with Westin Austin Domain through hotels.com for a weekend family trip. My family arrived at the Westin to check in, and they only showed one room under the reservation. There were two rooms on my itinerary and paid for through hotels.com. The second room was refused to us, causing my family to have to share one room and be very uncomfortable. Even after showing the front desk our hotels.com itinerary, the front desk would not honor it stating they only showed one room on their end. Hotels.com stated they tried to reinstate the second room but failed and Westin did not give us our second room.
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