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Quality Inn West

2 1/2 star hotel
Kids stay free
8.2/10 Very Good
(598 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Quality Inn West is located in Sweetwater. Rock Springs Golf Course and Madisonville Golf Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lost Sea Adventure and Kefauver Park.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Spa tub

More

Designated smoking areas

Nearest Airport

Airplane
McGhee Tyson Airport
52 km from this hotel
map

Reviews that mention...

Family Reviews

for Quality Inn West
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

67%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Quality Inn West

Latest reviews (3)

J

Jerry

16 Oct 2022 - 17 Oct 2022
reviewed on orbitz

4 out of 5 stars

I liked the room. It was spacious and liked how you can enter the room from both inside the hotel and from the outside. It made walking our dog convenient. It also made it easy to move our luggage since we were able to park in front of our door. I was not overly impressed with the breakfast. There was nothing cooked. I also did not appreciate having to pay an extra $25 pet fee on top of what we had already paid to book the room. They are pet-friendly, but at an additional cost. It’s buried at the bottom of their website and I never saw it. Other than that, it was an average budget hotel. It was obvious that it was a family run hotel but it served the purpose. We got a good nights rest with no disruptions.
T

Tamara

25 Aug 2022 - 28 Aug 2022
reviewed on hcom

4 out of 5 stars

We stay here often due to family living close by. It is fine, needs some updating. We were in room 105 and there is mold in the bathroom above the shower. My daughter was in 230, which is the room we were in on our last stay, and the air still wasn’t working correctly. The pool is freezing! Staff was awesome and friendly.
A

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

Check in was easy and straightforward. The reception was pleasant and the front desk host was kind enough to leave the pool open a little longer for my little ones to burn energy after a long drive. The pool had a light detached that made me nervous with the wires. No harm was done but it should be fixed. The room was ok. Old and tacky coloring. It may have contributed to how dirty it felt, but the carpets didnt seem very clean and the soap scum on parts of the bathroom were gross. The bed was fairly comfortable and seemed ti be the cleanest part of the room. Breakfast had a decent variety and was typical for this type of hotel. We could never get our kids' tablets to connect to the internet, but our phones did. The location of the hotel was convenient. For the price, I would consider staying again, but would consider looking elsewhere.
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