Hyatt House Nashville Downtown/Convention Center

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, self parking, and coffee/tea in a common area are onsite.

Nearby attractions

Hyatt House Nashville Downtown/Convention Center is located in Downtown Nashville, a neighborhood in Nashville, and is in the entertainment district. Country Music Hall of Fame and Museum and Ryman Auditorium are cultural highlights, and travelers looking to shop may want to visit Opry Mills. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena, or consider Ascend Amphitheater for a night out. Spend some time exploring the area's activities, including winery tours. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Full-sized refrigerator

Indoor pool

Laundry facilities

Microwave

Wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Free buffet breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airport

Nashville International Airport

9 km from this hotel

Reviews that mention...

All reviews (20)pool (8)parking (5)clean (4)staff (8)accesibility (3)evening entertainment (3)dining (1)

Family Reviews

for Hyatt House Nashville Downtown/Convention Center

3.5 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

20%

2 star reviews

10%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Hyatt House Nashville Downtown/Convention Center

Showing 1 - 10 of 20 reviews

Latest reviews (20)

L

Lindsey

27 Mar 2024 - 28 Mar 2024

reviewed on hcom

2 out of 5 stars

Took the kids to use the pool for a day. When we got to the pool there was a sign saying heater broken. It was essential a kid cold plunge. They were frozen! The hotel did not want to compensate us in anyway. Very disappointed.

D

Dan

20 Mar 2024 - 23 Mar 2024

reviewed on expedia

3 out of 5 stars

Property was close to Broadway with hot breakfast free every morning. Huge negative was the whole reason we booked this hotel is there was an indoor pool for the kids in March to swim in but the pool heater was broke for the entire 3 day stay. Also 45/day for parking is egregious.

M

Michael

9 Mar 2024 - 10 Mar 2024

reviewed on orbitz

1 out of 5 stars

For 1 the Hyatt was overbooked, so we had to go to the holiday inn. The king bed was 2 full sized beds, there was a kids party somewhere beside us that kept us up till 2am, my bed felt like a spring was coming thru. The water pressure was horribleand the toilet was clogged. Never stay there

J

Jean

20 Feb 2024 - 22 Feb 2024

reviewed on hcom

5 out of 5 stars

We were only able to stay a few hours as the hotel was having water issues. We wish we could have stayed in this clean, modern hotel with a beautiful pool. We are so thankful the hotel helped to find our family a new room at a new hotel and organized transition of payment. The front desk staff was incredibly gracious during a time of increased stress of moving multiple guests in a short amount of time. I hope we can stay here on a return trip to Nashville.

O

Oniel

18 Feb 2024 - 21 Feb 2024

reviewed on expedia

1 out of 5 stars

No water was available making it very difficult for my family.

K

Kevin

23 Feb 2024 - 24 Feb 2024

reviewed on orbitz

1 out of 5 stars

From arrival, to quick departure, this is not a safe block. The front seems industrial, amd newer looking, the back was full of some of the most agressive drug dealers and escort solitors I've seen. A person running the elevator late night offering questionable goods. Do not bring your children here. No security, yet a climate controlled parking garage for a high fee, the room was very nice, which is a testament more to the culture than the business. Employees looked like they just shut their mouth, or lose out on a job. The need for professional security inside and out of this building will have to be the key for short term at minimum. The police presence seemed to be without surprise, nor did it seem like law enforcement was able to do much. So sad.

T

Todd

26 Jan 2024 - 28 Jan 2024

reviewed on expedia

5 out of 5 stars

Our family had an awesome time in the large king suite apt for our daughters bday celebration 🎉 and the hotel served our desired space well. The apt itself was awesome! Walls of windows and so very spacious. Clean & fresh feeling. Well worth the money spent for the weekend. Only issues were the downstairs restaurant has very average bar food & not quick service! And our 3 TV’s had bad batteries 🔋 but maintenance man was there fast to fix.. Front desk lady is not very nice! But would still stay again here.

D

Dinah

21 Dec 2023 - 22 Dec 2023

reviewed on expedia

1 out of 5 stars

The worst hotel I've ever been. Horrible staff and service. Everyone there seems to have an attitude. Our room had no towels and when we called to ask for some they told us to come down and get it. When I informed them that I was not able to since I could not leave my toddler alone and he was asleep, they raised their tone and insisted I come down. Two of the pillows were also very old and were rumpled up into a ball. They also did not have pillowcases on them. The next day, we came down to breakfast 30 minutes before it was over and most of the food were gone. When we asked the lady if she had any more of the french toast, she rudely told us that breakfast is closed soon so she does not want to make anymore. She had rolled her eyes while telling the same thing to another man who asked about refills on the milk and other food.

N

Nichole

20 Nov 2023 - 22 Nov 2023

reviewed on orbitz

5 out of 5 stars

ALL Staff were amazing! It’s the perfect spot for families. We were in town for a concert.

H

Heather

15 Aug 2023 - 16 Aug 2023

reviewed on orbitz

5 out of 5 stars

This is the second time I have stayed here, I will definitely come back and always refer friends and family. There was a freak incident with a broken water pipe in my area of the hotel over night so we didn't have water in the morning but my parking fee was credited immediately for the inconvenience.