AC Hotel by Marriott Nashville Downtown

First and last time I'll stay at this hotel. It's nice but there are so many other places that do all the little things much better. Last night, the radio was left on at the pool. Even though it was closed, music blared from the speakers the entire night. When I asked if they could turn it down, their solution was to give me earplugs (even though the pool wasn't open lol). They initially told me that they were too busy dealing with other guests to assist me so I walked down to the lobby to see all the employees chatting behind the front desk. I'm not kidding. There was a significant language barrier with the housekeeper. I didn't need much from her but that was surprising. I travel a lot and encounter many hotel employees whose first language is not English and I can still communicate with them just fine. You would think they'd pair up employees with someone who can communicate with guests. I had a package delivered and they charged me a handling fee to retrieve it. A bottle of water was $7...I could go on but the main take away here is that you can do far better than this hotel considering the price point.