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Embassy Suites by Hilton Knoxville Downtown

3 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(599 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Knoxville Downtown is a great option for families. It offers spacious suites, perfect for larger families, and a delicious, inclusive breakfast with allergy-friendly options. Kids will enjoy the pool (although it is only 3ft deep), and the convenient location allows for easy access to local attractions such as Market Square and Gay Street. The hotel also boasts a rooftop bar with beautiful views (although note that access may be restricted for children).

Guest highlights

Spacious suites ideal for larger families
Delicious and inclusive breakfast with allergy-friendly choices
Great location close to attractions
Helpful and friendly staff

About the hotel

Along with a golf course, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Embassy Suites by Hilton Knoxville Downtown is located in Downtown Knoxville, a neighborhood in Knoxville. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Seven Islands State Birding Park and Charles Krutch Park. Looking to enjoy an event or a game while in town? See what's happening at Knoxville Civic Auditorium and Coliseum or Knoxville Municipal Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Golf course
Seasonal outdoor pool

Conveniences

Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
McGhee Tyson Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Knoxville Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Knoxville Downtown

Latest reviews (7)

J

Jessica

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

5 out of 5 stars

I was in town fpr a death in the family. I showed up very late in the evening with my whole family and they were so helpful. Everyone on the night shift recognized that i was grieving, offered so much help to get us to a room, and the valet even helped unload our bags. I was so grateful for the help in a time where i was very emotional
B

Britni

3 Sept 2023 - 4 Sept 2023
reviewed on expedia

5 out of 5 stars

Great experience! The rooms were big with comfortable beds and furniture. Pool and bar area was fun and kid friendly.
m

melissa

31 Jul 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

The hotel was great! Clean, spacious suite that fit my family of 6. Delicious breakfast that is included and it had allergy friendly options. Coffee spot within hotel had a superb vanilla latte that also had non-dairy options. Pool is only 3ft but ok for littles. Beautiful views from rooftop at the included happy hour. Can walk to Market restaurant area and all that Gay St. has to offer. Close to UT as well. Great stay!!
A

Ashleigh

4 Jul 2023 - 5 Jul 2023
reviewed on expedia

3 out of 5 stars

First I would say that the kids at valet were amazing, super friendly & overly helpful. Front desk was also readily available, friendly & helpful. The only thing I would complain about as a mom of an 8 year old......the pool was closed for the night (it was 4th of July, so understandable) but then we found out the next day that the rooftop pool was only 3 feet deep which was super disappointing. I also chose this hotel specifically for the rooftop bar (so we could see fireworks) but it was closed to kids. It wasn't a huge deal, but I wish I had asked or known.
S

Sviatoslav

28 Dec 2022 - 29 Dec 2022
reviewed on hcom

5 out of 5 stars

Overall nice experience. We had a family trip for our daughter’s bday. Great size room:walk into a suite and then bathroom and then room with beds. The tv in the suite did not work. The mouthwash had seal broken already and it says not to use of seal is broken. Had to valet park, convenient if ok paying $30, you just send a text message and the valet brings your car. The hotel has a great decoration and design inside. There are several restaurants on the hotel premises. We visited Mediterranean, don’t remember the name. The food was ok but overpriced.
S

Susan Connor

10 Apr 2022 - 11 Apr 2022
reviewed on orbitz

5 out of 5 stars

Our room is really nice and spacious. Very helpful for our large family. Great location. Feels updated and clean. There was something noisy in the night. Don’t know if it’s when the air system cuts on?
A

11 Jan 2024 - 13 Jan 2024
reviewed on hcom

5 out of 5 stars

Clean, spacious room, great breakfast. Valet parking was very slow, but appeared to be under staffed. Great for families, but is pricy. Great location.
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