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Cumberland House Knoxville, Tapestry Collection by Hilton

3 star hotel
Connecting rooms
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Cumberland House Knoxville offers a comfortable and convenient stay for families. The hotel boasts clean, modern rooms and is praised for its friendly and helpful staff who are quick to address any concerns. Its location is ideal for exploring downtown Knoxville and nearby attractions, making it a great base for family adventures. While parking can be a challenge due to the location in a college town, the hotel's amenities and service more than make up for it.

Guest highlights

The exceptionally clean and comfortable rooms
The friendly and helpful staff who go above and beyond to meet guests' needs
The convenient location for exploring downtown and nearby attractions

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Cumberland House Knoxville, Tapestry Collection by Hilton is located in Downtown Knoxville, a neighborhood in Knoxville, and is in the entertainment district and in a provincial park. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Charles Krutch Park and Tennessee River. World's Fair Park and Frank H. McClung Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6:30 am–10:00 am: usd 10-14 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Cumberland House Knoxville, Tapestry Collection by Hilton
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Cumberland House Knoxville, Tapestry Collection by Hilton

Latest reviews (4)

L

Lesley

5 Sept 2023 - 8 Sept 2023
reviewed on orbitz

5 out of 5 stars

Room very clean and very comfortable beds. The tv and commode seat had issues. Reported these and they were quickly corrected. Very polite and made sure our needs were met. We are handicapped and they helped us get our things into the hotel room and back to our van when we left. Will be staying there in the future , but i hope it is for relaxation and not my child in the hospital . Very relaxing and quiet !! A Valet service !!!
B

Brandon

3 Sept 2022 - 4 Sept 2022
reviewed on hcom

5 out of 5 stars

What a wonderful stay. Everything was perfect and convenient to downtown. We have a toddler and did splash pads at Market Square and Worlds Fair. Room was so perfect and clean. Entire hotel was fresh and modern. If I had to complain about something It’s the high parking fee for a place that’s not a major city.
A

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Great location, easy to walk to downtown or campus. Staff was excellent we asked to be moved because there was a loud child n the too next to us and the staff was quick to offer us a new room with no problems. Would definitely stay there again.
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Overall it is a very nice and clean hotel, and the area was safe enough to walk around the outside of the hotel with my kids. The staff was very friendly and the waitstaff at breakfast was nice. Like the title says, it is a college town so parking is limited and was a little frustrating. I pulled into the hotel parking lot only to find out I needed a key and check in before I could park. Overall good hotel if your traveling alone or with your family.
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