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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn is a good option for families looking for a comfortable and convenient base to explore the area. Families appreciate the plentiful and great breakfast, the clean rooms, and the hotel's location, which is praised for its proximity to attractions. While some guests mentioned issues with housekeeping and noise, the majority of reviews highlight a positive experience and friendly staff.

Guest highlights

The plentiful and great breakfast
The convenient location near attractions such as Ruby Falls and Rock City
The clean and comfortable rooms

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel is located in Lookout Valley Neighborhood Association, a neighborhood in Chattanooga. Chattanooga Market and Jack's Alley are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tennessee River and Reflection Riding Arboretum and Nature Center. Songbirds Guitar Museum and Creative Discovery Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway beds available

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

10%

3 star reviews

30%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Latest reviews (10)

H

Heather

23 Jun 2024 - 25 Jun 2024
reviewed on expedia

2 out of 5 stars

Stayed the first night and when I went to the bathroom the next morning there were bugs in the bathroom. No curtains in the room just a pull down shade the didn't close all the way. Ice bucket lid was dirty. The front desk moved us to another room for the next night. Didn't see any bugs. Room was same size but had second chair for someone to sit in which was nice. Had curtains that closed all the way. House keeping could have done a better job. A family on the same floor let a couple of their young kids run around the hotel unaccompanied and they made lots of noise running down the halls.
E

Ellen

9 Jun 2024 - 11 Jun 2024
reviewed on hcom

3 out of 5 stars

I don’t understand why we couldn’t be on the same floor. Instead with kids we were on first and fourth.
M

Michelle

16 Jul 2023 - 17 Jul 2023
reviewed on hcom

3 out of 5 stars

This was the last leg of our trip from Florida. I had requested 1st floor as I just had hip surgery. When we checked in they had to moved us to the 4th floor (an upgrade no charge) As the the 1st and 2nd floors were taken due to the MANY teenage girls and boys. We could not enjoy the pool as there were ALOT of kids (end to end). The bed was extremely uncomfortable, they need new beds. I didn’t sleep at all, between the noise and the bed, my husband and I couldn’t wait to check out. We tried to eat the breakfast but again over abundance of kids. The coffee was lousy.
L

Lindsey

28 Apr 2023 - 30 Apr 2023
reviewed on hcom

5 out of 5 stars

We stayed a weekend for a family get away. Check in was easy. Location is nice! The room was clean. The breakfast was plentiful and great! The pool was cold which was the only negative. Enjoyed the Dove products in the bathroom.
e

edward

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

5 out of 5 stars

The hotel was comfortable. We had 2 issues. First we were there for 3 nights and received no housekeeping even though we asked the front desk to ensure our trash was emptied (it was running over) and requested replacement towels. We were out for several hours and did not have our do not disturb on the door. I saw a maid cleaning and asked her if she could empty our trash and replace towels. She had an attitude saying that we had do not disturb on our door which we took off early when we left the hotel. She came in and serviced the room and appologized. We were on the 3rd floor and directky above us there were several kids stomping around after 11 pm. We called the front desk twice and that finally stopped byt the same thing our last night but we just gave up on the noise.
K

Kimberly

16 Jul 2022 - 17 Jul 2022
reviewed on orbitz

5 out of 5 stars

Employees were friendly and helpful. Everything was very clean and family friendly for our stay.
S

Stephen

10 Jul 2022 - 12 Jul 2022
reviewed on hcom

5 out of 5 stars

My husband and I with our 2 kids stayed here on our way from Gatlinburg to spend a couple of days in Chattanooga to see Ruby Falls and Rock City. This location was perfect for those that does not want to stay in the mountain but right next to everything. Everything was within 5 miles of the hotel.
D

Dusti

10 Jul 2022 - 11 Jul 2022
reviewed on hcom

3 out of 5 stars

The location was nice. The room seemed nice and clean. The bathroom did not seem clean. There was no fan in our bathroom. The toilet ran the entire time and there was very little plumbing pressure. So little that my entire family had to use the pool restroom the next morning before we left for a 7 seven hour drive.
A

3 Oct 2024 - 6 Oct 2024
reviewed on hcom

4 out of 5 stars

The staff were all so pleasant and professional, specifically Eden at the front desk. She was very helpful in several different aspects. There was also a young man that worked to supply the breakfast every morning we were there. He did an excellent job and stayed on top of things. We came back to freshly made beds and clean linens every night. That made a huge difference having three small kids with us. Only negative issue I had was that the mattresses needed to be replaced in our room. They are saggy and misshapen and caused some discomfort while sleeping. Other than that, our stay was great!
A

22 Apr 2023 - 23 Apr 2023
reviewed on hcom

5 out of 5 stars

My family and I loved staying at Holiday Inn Chattanooga-Lookout Mtn! We were immediately greeted and check in went smoothly. Our room was very comfortable and breakfast was wonderful! I would definitely recommend this hotel to family and friends. The ONLY thing I noticed that could have been better is the sheets/pillowcases had a few hairs on them from previous guests.
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