Holiday Inn Express & Suites Yankton, an IHG Hotel

Wonderful staff… the biggest downfalls for me were the poor bed with a giant crater, not having my room cleaned once during my stay due to them coming at strange, inconvenient times, and by far the biggest…. The squealing air unit that has major issues with it and kept me up all night to have on. I either got no sleep due to the horrendous sound, or froze to death. The bathtub also appears clogged and fills right up while taking a shower, which is not pleasant. Staff was great, all comments are specific to the poor room and no one addressing these issues. A partial refund should have been appropriate, but I was too busy dealing with ailing family.

I did not like the fact that I was charged an additional $10.00 on arrival for incidentals. I was told this is incase I damaged something on the property. Who are they kidding--- ridiculous. Yes I received my $10.00 back when I left the next morning but It was the thought of the charge and the inconvenience.

Room was clean and comfortable. Pool was small but clean and good for the kids. Breakfast was warm and well stocked.