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Best Western Kelly Inn

2 1/2 star hotel
Connecting rooms
8/10 Good
(539 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Located in Yankton, Best Western Kelly Inn is connected to the convention center. While the natural beauty of Chief White Crane Recreation Area and Pierson Ranch Recreation Area can be enjoyed by anyone, those looking for an activity can check out Lewis and Clark Recreation Area. <br>Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Sofa bed
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free continental breakfast available daily
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Children's pool
Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Joe Foss Field
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Kelly Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

18%

3 star reviews

18%

2 star reviews

18%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Best Western Kelly Inn

Showing 1 - 10 of 11 reviews

Latest reviews (11)

R

Rebecca

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

3 out of 5 stars

Check-in was smooth, employee was polite. No elevator which made things a little difficult when you’re traveling with things for a baby. This hotel is definitely in need of some updates. There were cracks in the wall and ceiling by the window and there was something on one of the walls that hadn’t been wiped off. The shower drain needed a good cleaning out as the water backed up past a person’s ankle while the shower was running. The bed was very nice, but the sheets were too small for the bed so they kept coming off. Breakfast was very good. The pancake maker wasn’t working, but someone did come fix it. Plenty of options to choose from, which was nice. The pool didn’t open until 9, which was a little inconvenient with a little one who is up early, but much to our disappointment, the small kiddie pool was FRIGID! The main pool was a little warmer, but still not super warm. The pool area is definitely in need of updates as well. Lots of cracks everywhere. All in all it was a decent experience, but it was definitely not worth the price we paid. I doubt we will stay here again unless we know they have made some updates.
S

Steven

24 May 2024 - 26 May 2024
reviewed on hcom

3 out of 5 stars

Our room was decent but not clean. The bath tub had someone elses hair in it. We had 2 rooms and had to notify staff about the room next door as the pot smell was so strong through the vents our kids couldnt be in the room. The manager handled the situation properly but it left us with the use of only 1 /2 rooms for hours! A bit better cleaning is needed.
S

Shannon

3 Nov 2023 - 5 Nov 2023
reviewed on travelocity

1 out of 5 stars

I got a suit for my family to be able to hang out in with my dad comfortably and it was not clean and when i pointed it out they didn't come clean it after they said they would. They wouldn't even move me roos to make up for it.i will never stay here again and we have stayed here for years.
L

Lesa

14 Jul 2023 - 16 Jul 2023
reviewed on travelocity

5 out of 5 stars

Great pool area for kids.
T

Teresa

14 Jul 2023 - 15 Jul 2023
reviewed on travelocity

5 out of 5 stars

We needed a room for a baseball tournament. Easy check in, clean room, quiet, the kids enjoyed the pool, and breakfast was standard. No issues!
G

Greg

21 Apr 2023 - 22 Apr 2023
reviewed on travelocity

5 out of 5 stars

We were completely satisfied with our stay. Requested a late checkout and was granted one. The pool was a win for our daughter and the breakfast was just enough for our family.
A

Amanda

28 Jan 2023 - 29 Jan 2023
reviewed on travelocity

2 out of 5 stars

When I first made the reservation I called the hotel to see if we could get an early check in and they said call back that morning to make sure our room is available. I had called several times that day asking as the weather was bad and wanted to check in before it got worse. The lady at the front desk said it was not ready at 2 when check in is at 3. I had walked that hallway as I had family staying the same time who was able to check in very early and did not see anyone go in out of the room we ended up getting right off of the pool. At 2:58 I went back up to check in with an eye roll the lady said yes and was very rude. When we got into the room we noticed the toilet seat was cracked and later that evening my son got pinched by the cracked toilet seat. That night while we were sitting around the pool some family brought in balloons and threw them in all the pools were through the night they popped my kids were the ones who ended up throwing all the popped ones in the trash when we had no idea who this family was. The next day a staff member brought the left over balloons back out into the pool area and said here's some balls I then said you should pop them and get rid of them as they are choking hazard for little kids and could be hazardous to the drain system in the pool she laughed and said it's okay we need a new pool anyways. And proceeded to walk out
B

Brycen

6 Jan 2023 - 8 Jan 2023
reviewed on hcom

5 out of 5 stars

Hotel room, pool area, and common areas were all very clean. Staff was friendly and helpful. However, the pool was missing some tiles leaving sharp corners exposed and the cushion around the basketball hoop in the pool needs to be replaced. The kiddie pool and hot tub were in good working order. Overall the hotel was pretty good!
K

KIMBERLY

31 Dec 2022 - 1 Jan 2023
reviewed on travelocity

2 out of 5 stars

I regret booking a room here. We came to spend new Years eve with family and friends. The rooms are average at best but the rest of the property hasn’t been updated in years. There once was a nice restaurant but now that’s closed and it’s now a crappy pizza joint. The pool and bar closed at 10, ( on a Saturday, on New Years Eve!) and the staff is rude. We should have stayed at the holiday inn express in town instead.
P

Paul

6 Aug 2022 - 7 Aug 2022
reviewed on travelocity

4 out of 5 stars

We had a class reunion at your place and after we got done eating at 9:30. We had to leave room. We went to bar sorry closed went to pool at 10:00 and we were going to visit. Lady came out and told us we had to leave pool area. So 15 of us crowded in a pool room of on the the classmates and sat on top of each other in room. Would not go back to your hotel. We just wanted to sit and visit. It was a 50 year reunion so we weren’t kids.
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