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Hyatt Place Sumter / Downtown

3 star hotel
9.2/10 Wonderful
(727 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Hyatt Place Sumter/Downtown offers a convenient location in the heart of Sumter, close to various restaurants. Families appreciate the spacious rooms, which comfortably accommodate two adults, a child, and a small dog. While breakfast has received mixed reviews, guests consistently praise the friendly and helpful staff. The hotel's proximity to local attractions adds to its appeal.

Guest highlights

The friendly and helpful staff
The spacious rooms which comfortably fit 2 adults, a child and a small dog
The hotel's convenient location near many restaurants

About the hotel

A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool.

Nearby attractions

Hyatt Place Sumter / Downtown is located in Sumter. Crystal Lakes Golf Course and Palmetto Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palmetto Park and Patriots Sports Plex. Don't miss out on a visit to Swan Lake Iris Gardens.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Columbia Metropolitan Airport
72 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Sumter / Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Sumter / Downtown

Latest reviews (5)

T

Tammy

15 Sept 2023 - 17 Sept 2023
reviewed on expedia

4 out of 5 stars

Overall the hotel was good for a two night stay for a family event in the area. Rooms were clean and beds were comfortable but small.
S

Susan

30 Nov 2022 - 1 Dec 2022
reviewed on travelocity

5 out of 5 stars

The people and the convenience are awesome! Go to the S.O.B. for small plates and family/couple/ business fun! That place has it ALL. We went with our two small boys and felt so welcomed. Had a great time and had delicious eats.
K

Kevin

26 Aug 2022 - 27 Aug 2022
reviewed on travelocity

4 out of 5 stars

If you come for the short visit to see your family , like we did this is a best place to stay. This Hotel is located right in the heart of the downtown Sumter next to many restaurants within walking distance. We stay here before and loved it, but this time we were a little disappointed by the cleanliness of our room. However we spoke with Sheryl who is the ma ager and she was very attractive and she took care of it. This one time incidents for sure will not stop us from coming back here.
K

Karen

29 Jun 2022 - 30 Jun 2022
reviewed on hcom

3 out of 5 stars

The hotel was very nice and the staff were very friendly and helpful. The breakfast was disappointing. Soggy French toast sticks and undercooked hash browns were the main course. There was no fruit to go with the plain Greek yogurt provided, and the toaster was out of order. Our room was on the first floor, right next to an exit door to the back parking lot. I was standing outside my room, waiting for my kids to let me in, looking out the glass exit door. A man was walking through the lot and noticed me there. He stuck out his hand and pointed to whatever was there and yelled “you want??” And then made the gesture for smoking pot. Uh, no thank you. I know this isn’t the hotel’s fault, but it was a little unsettling, especially being a single mom traveling with 3 teens. Thankfully this was just a 1-night stopover on our way to Virginia. I won’t be staying in Sumter again on future trips.
S

Samantha

3 Jun 2022 - 5 Jun 2022
reviewed on travelocity

5 out of 5 stars

This property is newer, very clean and the staff was very friendly. There was lots to do around the hotel. The room was large enough for 2 adults a child and a small dog.
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