Holiday Inn Express Sumter, an IHG Hotel

The night worker who checked us in, she was amazing. She was a black lady with a white patch on her stylish hair, don't know her name so want her to get the praise she deserves. She was amazing. She checked us in with a beautiful smile, helped us with getting extra bedding and my son for got his tooth brush and my husband his razor, so she helped with that too. Not once did she look or sound sour. She has the personality of a saint! She is why I even gave this place a 3. The bathroom was so dirty I didn't let my kids take a bath in there. The black bathroom mold was gross! The blankets smelled gross and musty. The beds were ok though. The counter and sink was clean too but the fridge was filthy and the walls damaged. Will I return? If I do, it will be to meet that lady again. She was the kindest. My family is dairy free so the breakfast was not for us.

I have stayed at this a few times and I have been pleased every time. The facility has always been clean and staff are always extremely nice and helpful. My children love the complimentary breakfast.

We stayed 2 nights while visiting family. Check in was easy, the staff were friendly. The room was very clean and spacious. Breakfast was much better than other hotels we've stayed at. We would definitely stay here again.

Bernadette at the front desk was super friendly, helpful and informative. I had checked into 5 different motels prior to this one on this cross country trip. She was the first front desk person who stood out as someone who's not only efficient in the check in process but very welcoming as well. Guest laundry did not require coins which was a bonus. Stay was great. Comfortable. I, as well as many of my extended family, have stayed at different motels in the area over the years. Many of which are showing their age terribly. Was glad to see this one is being well maintained. Thank you for a great stay!