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David
28 Sept 2024 - 29 Sept 2024
reviewed on hcom
5 out of 5 stars
The staff was very friendly and helpful. The room was very comfortable, spacious, and clean. The amenities in the suite were great. The breakfast was very good too. Within walking distance of several restaurants. Everything about the place - from staff to room - was top notch. My family loved the stay and we’d definitely stay here again.
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Emily
7 Jun 2024 - 8 Jun 2024
reviewed on expedia
5 out of 5 stars
Great hotel for families.
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Rosemarie
23 Dec 2023 - 26 Dec 2023
reviewed on hcom
5 out of 5 stars
Second time I have stayed here when I come to visit my family; and I will return the next time. Best value overall. Clean overall, though a few spots or stains on the sofa. I’m sure the bed was comfortable, but as I had the sofa-bed as my handicapped brother gets the bed, the sofa bed mattress is thin and not so great. I do appreciate the separation curtain as this can be closed for some privacy, yet opened to allow for a more spacious feeling during the day. Breakfast was good overall, though they never seemed to have enough of the sausage and egg breakfast biscuits (which my brother wanted). There were plenty of other sandwich options. The staff are very friendly and helpful. The car charging for free is a great benefit. They have four chargers- ask if you see a ICE car parked blocking spots as I was informed the staff do that as they have had locals pull up and charge blocking access for guest.
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Alicia
26 Aug 2023 - 27 Aug 2023
reviewed on hcom
4 out of 5 stars
We stayed for one night. Upon arrival, i was told that they overbooked and asked if i would take a 1 King bed with a sleeper sofa. The sofa wasn't the queen size i was told (full size), and not that comfortable. However, my kids were okay. I found quite a bit of hair in the extra bedding and on the floor. I had paid for a 2 queen room with a bathtub, but realized later this room had no tub, only a shower. The bathroom was very small. The beds and pillows weren't the most comfortable, and the whole family was not impressed with the breakfast offered. It wasn't a bad stay, but we have had better.
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April
24 Jun 2023 - 25 Jun 2023
reviewed on hcom
3 out of 5 stars
The hotel overall is in good condition. However the pillows are toddler sizes and the bathroom is EXTREMELY too small to even move around freely.
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Jessica
Invalid Date - 12 Jan 2023
reviewed on orbitz
5 out of 5 stars
Our room was spacious and my toddler enjoyed the indoor swimming pool. Front desk was courteous. Beds were very comfy. Bathroom was a bit small. Breakfast was great. Lots of restaurants close by. We ordered door dash one night after a long day at a funeral. Will definitely stay here again!
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Greg
5 Jan 2023 - 6 Jan 2023
reviewed on hcom
4 out of 5 stars
Easy, right off highway. Quiet area. Lots of restaurants and stores close by. Dog friendly. Room was clean. Wi-Fi didn’t work but I also didn’t call to ask about it. It was just for one night so I was okay without Wi-Fi. Beds were comfortable. Bathroom was small. We had a hole in the ceiling and scratch marks on door but it was truly a perfect room. My family and I were very comfortable. My husband said the breakfast looked good. I would definitely stay again.
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Nicole
10 Dec 2022 - 11 Dec 2022
reviewed on orbitz
4 out of 5 stars
Our family Enjoyed our stay
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Sarah
3 Dec 2022 - 4 Dec 2022
reviewed on hcom
5 out of 5 stars
Great stay! Very friendly staff. Clean and appropriate accommodations. We have family nearby, so I'm sure we will use it again. Adorable lobby display!
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Cathy
22 Jul 2022 - 24 Jul 2022
reviewed on orbitz
1 out of 5 stars
We reserved two rooms at this property and traveled from Cleveland, OH to Rock Hill, SC to attend a wedding of dear family member. We knew we would arrive late but called and spoke with a young lady who assured us that if we arrived before 2:00 am our room would be held for us and have no problems checking in. Unfortunately we arrived around 1:30 am and the hotel door was locked. We used the intercom and the person who answered (male) said the hotel was full and our room was given away. We traveled along with our daughter, her husband, and their 5 month old baby daughter. We were somewhat surprised and disappointed. All other hotels in the area were full. After an hour calling various hotels in nearby cities we were able to book a room in a city one hour away. The wedding was being held in Rock Hill the next day at 4:30 pm. This was a complete and unexpected disappointment. The hotel attendant on duty who answered the intercom never showed his face and was very rude. I informed him that we called and was told that our room would be held if we arrived by 2:00 am. His response was she’s no longer on duty and your rooms have been given away. I will not book at this hotel again and will not recommend it to anyone. Staff was very rude and had no compassion for guests who traveled long distance and reserved their rooms months in advance. Very dissatisfied. We called Expedia and they insured us that we would not be charged for the rooms and sorry for the inconvenience.