The Saint Hotel - Charleston, SC

My husband and I visited Charleston from Canada and stayed at the Palmetto hotel from February 21-26, 2024. We absolutely loved our experience! The hotel is beautiful, clean and charming. The staff are so welcoming and attentive. We especially appreciated Annecia, whom we saw each day during our stay! She was so friendly and genuinely cared about our stay and comfort. The Palmetto is walking distance from many attractions, restaurants and shops. A very short walk to the pier and pineapple fountain too! We truly enjoyed our stay. Thank you to the wonderful staff at the Palmetto for helping make our babymoon a trip to remember.

This hotel is 3 stars at best. The lobby is pretty and the bar was good and the location is great. However, the rooms were incredibly TINY and getting housekeeping was impossible. We stayed 3 nights and could not get housekeeping services any of the days we were there. We left the room by 8:30am everyday and came back from 1-3 so my toddler could nap. The first day we stopped by the room at 11am and it hadn't been cleaned but the room next door seemed like it was in the process of being cleaned. We came back at 1pm and the next door room door was cracked and it still looked like it was being cleaned (2 hours later!). The second say we left the room all day except from 1-3, I saw the house keeper in the hall and told her my toddler needed to nap but asked if she could come after 3pm... she informed me she leaves and the room woild not be able to be cleaned that day.. we had a trash can of dirty diapers and I had to find a place to dispose of them on my own since we could not get timely housekeeping. The third day we just gave up. I understand there's a labor shortage but getting the room cleaned ONCE over 3 days shouldn't have been an issue. Also the WiFi is very slow, my husband was unable to work and had to go to the public library to use the WiFi. Just things to keep in mind if you're traveling with children or for work.