Hilton Garden Inn Valley Forge/Oaks

We have family in the area. The pool was perfect. Upon check-in they knew we were there for using the pool and gave us a room on the first floor close to the full access the picnic area outside was just what we needed for a brief family get-together

This property was perfect. I stayed with my wife and 2 sons for a Tae Kwon Do tournament at the Expo Center. The room was clean, the beds were comfy, breakfast in the morning was really good. And the staff was unbelievably accomodsting every step of the way. I hope the tournament is here again next year so we can stay here again. My kids loved the indoor pool too

They couldn’t find my reservation and directed me to Hampton Inn Hotel next to it. I was a bit confused, so I went to Hampton Inn, and when Hampton insisted there didn’t have me, and actually took the time to look at my confirmation # on my phone. They then said it must be a mixed up or confusion because my hotel clearly stated Hilton and had the correct address, so they redirected me back to Hilton. Well, I went back to Hilton and insisted on another search using my confirmation Number. The front lady said they did not have me on a check-in list, but the receptionist found it later found through my confirmation #. Upon arriving in my room( 205), there was a massive stain on the carpet right at the entrance. This was a big turn-off as my toddler kept asking, “ what's that, mom, very dirty, nasty, etc.’. When we got inside my room, it was a bit dusty, and the refrigerator had opened and expired children's juices that I immediately took about so my toddler won't ask to drink them. This hotel could do better with cleanliness if someone took the time to clean up after each guest left. I am overall very disappointed and will not be returning. I paid over )200 for the room!