Comfort Suites Manheim - Lancaster

Overall fine for a one night stay. Only issues- we had an outside light that was shinning against the building and so right into our room…and the curtains aren’t made to close at all. So we have to hang a blanket over the window so our kids would sleep. The room was also colder that we’d have liked though thermo was set to 72 our clothes were damp the next morning. Really odd.

Beware of this place. The mirrors in the rooms are dangerous to say the least.... not tempered or protected in any way its a full lengthe mirror in a hall between doors and chairs and right in the way of everything. Literally bumped into the mirror in the middle of the the night... mirror broke, cut my leg... went to the front desk to report the mirror broken...was told " dont worry about it, accidents happen"... not a hey are you ok or can we move your room...nope stay in a room with giant shards of glass hanging out.... very safe and left us very unsettled. Next morning told a different person at the desk... same response.... " dont worry about it"... week later 250 charge on my card... called the hotel were i was informed it was to replace the mirror. When i explained everything to the manger she basically told me tuff luck. When i told her that i felt myself and family were left in a dangerous and scary situation and asked why my room wasent moved her answer was " we were sold out that weekend, and had nobwhere to move you"... WOW so leave a paying customer and his family in a unsafe enviorment because you were full..... nothing like throwing safty to the wind because you dont want to deal with it. Id imagine for a hotel there are standards and regualtions that need to be adhered to amd feel this place falls well below for safty and customer service... .

Everyone was so friendly and helpful! The room was spacious for our family of 5! It was a great stay!

Perfect for families

I was pleasantly surprised with this hotel. We booked last minute and they were super cheap. Perhaps i shouldnt have jumped to conclusions. The lobby is nice and clean. There are plenty of seats for just relaxing. The complimentary coffee station is a plus. We were greeted warmly by a clerk at the front desk and she made check in super easy. Our room was a decent size. Two queen beds and a sofa bed. The desk was a nice size. There was also a microwave. The pool was down the hall and was very clean. The people were all considerate and none of the kids were rowdy. The laundry facility was a nice touch. Especially after the kids going swimming at 9pm. No one wants to bring home wet swimming clothes from a trip. There was also a complimentary breakfast that had a little bit of everything. Eggs, sausages, waffles, cereal, oatmeal and fruit. The young man working that are was really nice and working hard. Overall our trip was a successful. I was impressed with the quality given the low price. Im glad we made the decision to choose the comfort inn.

Where to even start about this hotel? It is located far away from restaurants and shopping centers. The pool is filled with so much chlorine that hurts children’s & adults eyes. The room that we stood in had a mattress dirty under the sheets and a bug crawling in my pillow at night. Upon showing it to the front desk person he offered to give me another room and assured me after checking closely that it was not a bed bug since it had wings. No one also came to bring clean towels or toiletries the next day either which I was shocked to see.

This hotel is amazing for my family vacation. It's very clean and the breakfast was amazing.

My family and I enjoyed our stay, it was clean and the staff were great. We were there for a sporting event and it was very close to the complex.

The hotel was nice and clean and Patti at the front desk was super sweet, friendly and helpful. This is our favorite place to stay when our kids have sporting events at Spooky Nook.

This property is perfect for families playing at Spooky Nook for a tournament, as it is a short walk across the street to the venue. The hotel is in great condition and employees are always friendly. They are adding EV charging stations, which will be another HUGE benefit to staying here.