Home2 Suites by Hilton Salem

I enjoyed many aspects of my stay at this hotel, particularly the exceptional staff, convenient location, and solid amenities. However, I encountered a few issues that impacted my experience. The lack of a shower door meant dealing with a wet bathroom floor daily, an inconvenience that was supposed to be addressed during my stay but wasn't. Additionally, the noise from the room above due to children running around late into the evening was quite disruptive despite the staff's efforts to manage it. Thankfully, this issue was resolved after a week after the family checked out. On a positive note, the staff was incredibly accommodating to both me and my service animal, and the breakfast bar was consistently enjoyable. While I appreciated the overall experience, addressing these issues could enhance comfort for future guests.

Josh was really helpful and also a nice person to our family. Great price, Great amenities, They also offer Baby Cribs upon request.

Josh at the front desk was terrific! He was welcoming, helpful, knowledgeable and kind. He treated us like family- the kind we like. The property was thoughtfully planned and very guest oriented. Lives the pool, spa and outdoor space. We are so pleased by this Hilton brand that we are booking our next stay there.

We have stayed there before and the room was great and the employees were all super friendly so when we had to make a late night emergency trip for our sick college kid who ended up in the ER we booked a room here around 9pm on the drive up. We checked in around 11 to get our keys and headed to the hospital. After being at the ER until 7:30am and not getting back to our hotel around 8 we asked the extremely friendly guy at the front desk if it would be possible to get a late checkout and he was gracious and gave us until 12:30, which we were thankful for. Then he went above and beyond and called us just a bit later to tell us he arranged to give us until 2pm so we could get some sleep. It kills me that I can’t remember his name, but he was working front desk the morning of Jan 20th. Not many places have employees that care enough to do something nice like that and it was very much appreciated after a long exhausting night. Would definitely recommend this place solely based on the employees, but the rooms are nice and quite comfortable too. Thanks for making a bad night a good experience.

My kids stayed there and the entire time, they loved it and were so welcomed by the staff and the rooms were clean and they loved everything! They will be staying again for the Christmas holidays.

Amazing staff! Pool was rather on the cold side. But kids still enjoyed it!

A great pool!! Violet did a above and beyond job on making us feel welcome and my kids happy !! They recommend amazing things that made our vacation way better ! amazing tips for the fair and local eats !! Serious A Violet is a positive and great employee to representing your company

Awesome place to stay if you are going to be away for a few days. We enjoyed the breakfast w lots of options, the pool with our grandbabies and loved having a full kitchen to make meals & snacks. Highly recommend & we will be back!

Check in was fast and super friendly. Room was very clean and comfortable. Great place to stay with kids!

OMG.... AMAZING! LATE check out was so appreciated! Finally.... whole grain, make your own waffles with way incredible other breakfast choices. Not to mention the "to go" boxes for those in a hurry! The greetings by the staff made us feel like we were in the room with family! Beautiful rooms, comfy beds, CLEAN! All the ammenities you can dream of. I can not believe how affordable our stay was. Definitely did not want to leave... Can't wait to return. The name is definitely fitting! HOME ❤